Program Coordinator II

Agency

Dept of Justice

Division

DOJ Legal Services

Job Classification Title

Program Coordinator II (NS)

Position Number

65035253

Grade

NC10

About Us

The North Carolina Department of Justice, led by the Attorney General of North Carolina, represents the state, state agencies, and elected officials, and defends the rights of the people of North Carolina. The Department handles all state criminal appeals cases and assists district attorneys with complex criminal cases at their request. Additionally, the Department of Justice includes the North Carolina State Crime Lab, the North Carolina Justice Academy, and the Sheriffs’ and Criminal Justice Education and Training Standards Divisions.

Description of Work

Recruitment Range: $41,655 - $57,832

IMPORTANT NOTE: This posting closes at 11:59:59 PM the night BEFORE the End Date listed.

• Help to carry out the Attorney General’s duty of prohibiting unfair, fraudulent or deceptive business practices.
• Attempt to informally mediate consumer complaints and concerns filed with the Consumer Protection Division
against businesses’ providing consumer products and services.
• Review and analyze consumer complaints for patterns and trends of possible illegal business practices or other law
violations likely to affect consuming public generally.
• Determine if complaints fall within the jurisdiction of the NCDOJ or should be referred elsewhere.
• Advise consumers of options available such as legal aid offices, private attorneys, or small claims court if
appropriate.
• Communicate with internal and external personnel via phone, email and written correspondence.
• Serve as a resource to management and attorneys within the Division.
• When called upon, participate in workshops, seminars, and other groups held to better educate the consuming
public and businesses serving them.

Knowledge Skills and Abilities/Management Preferences

-

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from appropriately accredited institution and one year of experience related to the area of assignment; or an equivalent combination of training and experience.

The North Carolina Department of Justice, includes the North Carolina State Crime Lab, the North Carolina Justice Academy, and the Sheriffs’ and Criminal Justice Education and Training Standards Divisions. 

The State of North Carolina offers employer paid health insurance plus twelve paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at Employee Benefits.

Supplemental Information:

Resumes and cover letters: To receive credit for your work history and credentials, you must list the information on the online application form. This information is used to determine if you meet the requirements of the position, and if you are selected, it is used to determine a salary offer.

Using the terms "See Resume" or "See Attachment" will not be accepted, and your application will be rejected as incomplete.  Cover letters are highly encouraged but not required.   

  

Credit for foreign degrees will only be given if verification of degree certification is attached to your application.  Transcripts for foreign degrees have to be evaluated by an organization like World Education Services to determine US equivalency.

CONTACT INFORMATION:

NC Department of Justice
Human Resources
Recruiters@ncdoj.gov

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Paul Makowski

Recruiter Email:

Recruiters@ncdoj.gov