Residential Group Home Office Specialist (Office Specialist 2 – Salem/Keizer)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

NOTE: This position will receive a Cost-of-Living Adjustment (COLA) increase of 2.5% which is not reflected in the salary listed in this posting. The effective date of the increase is February 1, 2026 and will reflect on March 1, 2026 paychecks.

Opportunity awaits! Do you thrive on working in a fast-paced environment? Do you have experience communicating clearly and cross culturally in writing, directly, or virtually? Do you have time management/organizational skills? Do you have experience coordinating schedules, meetings, resources, etc.? Then, come #JoinTeamSACU!

Summary of Duties

As an employee working within the Stabilization and Crisis Unit (SACU), you will be a part of a program that provides 24-hour residential care to Oregonians with intellectual/developmental disabilities, often with co-occurring mental health diagnoses, whose support needs exceed the supports offered or provided by other community-based residential programs. SACU provides development and support to assist individuals in safely transitioning back to their home community. We model positive attitudes while offering assistance with access to: health and medical supports, psychological services, emotional and behavioral support, educational supports. SACU staff also provide life skills training, recreational opportunities and community integration. SACU is dedicated to providing the support necessary to maintain the quality of life, achieve the highest possible level of independence and promote social opportunities, which benefit the individuals served and their communities.

We operate 18 residential group homes along the I-5 corridor from Portland to Eugene.

As a Residential Group Home Office Specialist, you will:

• Work in a fast-paced environment where you will provide a variety of clerical support tasks for our residential group homes.

• Manage and maintain multiple calendars, trackers, and spreadsheets.

• Assist individuals with the interviewing, selection, and hiring process.

• Use a computer to enter and track information.

• Coordinate and schedule meetings and appointments.

Minimum Qualifications

A valid driver’s license and acceptable driving record are required for this position.

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.

OR

An associate or higher-level degree in any field.

OR

An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Attention to detail for following directions, documenting information, etc.

• Experience using time management, organization, and prioritization skills to track and complete tasks.

• Experience communicating clearly and cross culturally in writing, directly, or virtually.

• Experience using proper grammar, punctuation, spelling, capitalization, and sentence structure.

• Experience using computer software such as word processing, spreadsheets, email, calendaring, etc. for documenting, communicating, and tracking information and for scheduling and managing appointments, meetings, resources, etc.

• Experience working with a variety of individuals from varying backgrounds.

Attention all candidates! A cover letter is required, (please limit it to only two pages.) Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Failure to submit the required cover letter will result in disqualification of your application.

• Please upload a resume or complete the work history profile. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range during the Equal Pay Assessment (previously known as Pay Equity Assessment). If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.

Working Conditions

• You must have a valid license to drive, and you must have and maintain an acceptable driving record.

• Work environments include 24-hour residential group home, office, vehicle, and community settings such as stores or restaurants.

• You will work a typical schedule Monday through Friday 8:00 a.m. – 4:00 p.m. Pacific Standard Time (PST) in Office. You will be required to travel between different Office locations, which include the various Group Homes, depending on workload.

• Using a computer, telephone, and other office equipment.

• Sitting, standing, walking, squatting, bending, stooping, twisting, and reaching.

• Driving a vehicle.

• Occasionally working overtime.

• Ability to perform CPR/First Aid techniques to obtain certifications.

• Frequent lifting, pushing, and pulling up to 50 pounds.

• Frequent contact with clients who may demonstrate hostile or aggressive behavior in a totally unpredictable manner. 

• May use detergents and other cleaning agents.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.  

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• The Department of Human Services is a drug free workplace. All applicants will be subject to drug testing for Narcotics, Methamphetamine, and other controlled substances. 

• Your driving record must meet the qualifications of the ODHS SACU Driving Policy and will be considered unacceptable for offenses, including, but not limited to any misdemeanor or felony traffic offense in the last 24 months. 

If you are offered a position, you will attend a three-week paid in-person training at our central office in Salem and you must become certified during this New Employee Orientation in the following:

• First Aid/CPR Certification - Requiring you to complete compressions in a kneeling position.

• Oregon Intervention System Certification (OIS) - Requiring you to physically hold an individual for safety while maintaining an approved restraint on clients which may involve quick movements, changes in physical positioning, and verbal communication with coworkers. 

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

• This position is part of the Police and Fire pension plan, which allows you to retire with full benefits after 25 years of service.

• A variety of resources and benefits are offered through the American Federation of State, County and Municipal Employees (AFSCME) union.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the American Federation of State, County and Municipal Employees (AFSCME) union.

• This recruitment may be used to fill future vacancies in the same classification.

• To learn about the many options for a career in the field of developmental disabilities services please visit Impact Oregon.

• The salary listed is the non-PERS qualifying salary range (AA-Rate). If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95% (AP-Rate). Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Dereen Jalal. If you contact the recruiter, please include the job requisition number: REQ-192752.

• Email: Dereen.Jalal@odhs.oregon.gov 

• Phone (call or text): 503-910-7744