Bilingual Nights/Weekend Intake Specialist - Personal Injury

Looking to become a team member at a top tier award winning personal injury law firm? 

You will be a fit if  you exemplify our Core Values: 

• Committed – fearless, driven, accountable, resilient 
• Mindful – measured, prudent, critical thinking, results oriented problem solvers 
• Agile – continually improve, love to learn, flexible, creative 
• Collaborative – kind, authentic, fun, compassionate, team player who loves to win 

                                    Shift Hours are Monday thru Friday 12pm-9pm and Saturday/Sunday 8am-5pm. Hybrid position

What is the role:

• Initial point of contact for clients by phone, text, and email
• Establish immediate rapport and assess potential cases, determining whether to move forward
• Promptly update case details in our systems (e.g., Filevine and Lead Docket) to ensure accurate, timely record-keeping
• Gather and review documents, photos, and other pertinent case information to support the legal team’s review
• Send and manage contingent fee agreements and client releases using our electronic platforms
• Issue decline letters within one day for non-viable cases

  Compensation and Benefits package:

• $24-27 hr
• Comprehensive benefit package
• Medical, dental, and vision
• Paid Time Off (PTO)
• 401k with match
   

  What do I need to bring to the table:

• Prior experience as an Intake Specialist or in a related role at a personal      injury law firm 
• Exceptional  communication skills, both verbal and written, with the ability to handle      sensitive information discreetly 
• Strong  organizational skills with keen attention to detail and the ability to      multitask in a fast-paced environment 
• Comfortable  working independently and as part of a supportive team
• Experience with Microsoft Office; familiarity with Lead Docket and Filevine is a plus
• Bilingual - fluency in Spanish and English