Counsel Support Associate – Personal Injury (Texas)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Key Responsibilities

• Legal Document Management: Enter and manage petitions, discovery, motions, trial documents, and legal correspondence using the case management system.
• Case Lifecycle Coordination: From the time a lawsuit is received, support tasks including assigning the case, preparing and sending letters of representation to client(s), filing notices of appearance with Texas courts, tracking financials, drafting and filing answers, sending notices of depositions or hearings, corresponding with opposing counsel, and ensuring proper file closure.
• Calendar Management: Add mediation, deposition, trial, and hearing dates, to attorney calendar and confirm appearance prior to scheduled event.
• Client & Court Communication: Maintain communication with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence—strong people skills are essential.
• Administrative Support: Timely handle document notifications and emails; manage daily administrative duties with a high level of organization and attention to detail.
• Compliance Monitoring: Ensure data accuracy and compliance using the Team Connect Litigation Management System.
• Problem Solving: Investigate and resolve administrative challenges while remaining open to feedback and learning opportunities.

Minimum Qualifications

• Legal administrative support experience in a personal injury or civil litigation setting in Texas is a plus, but not required. Exposure to a legal office environment is helpful. Candidates with transferable skills and a strong interest in legal administrative work are encouraged to apply.
• High School Diploma or GED preferred.
• Exceptionally organized and task-oriented.
• Strong communication and interpersonal skills, both written and verbal.
• Comfortable handling sensitive information.

Supervisory Responsibilities
This role does not include supervisory duties.

Education & Experience (in lieu)
An equivalent combination of education and relevant experience may be considered in place of the stated requirements.

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Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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