Litigation & Debt Recovery Specialist

Position Location

5666 Columbia Pike, Falls Church, VA 22041

This is a hybrid remote position requiring a minimum of two onsite days per week at our Columbia Pike location. This requirement is non-negotiable and ensures collaboration, team connection, and access to resources critical to the success of this role.

Position Overview

Are you looking to be part of a dynamic team that encourages growth and fosters a culture of learning? If so, consider joining Arlington Community Federal Credit Union (ACFCU)! We are more than just a workplace; we are a diverse community credit union dedicated to our purpose of financially empowering our members through REMARKABLE SERVICE: We hear the story, find solutions, and bring positive change to the community we love. Join us in creating a positive impact within our community!

We are actively seeking a Litigation & Debt Recovery Specialist to join our branch team. The primary function of this position is to manage delinquent accounts, identify potential solutions to prevent financial losses and ensure compliance with bankruptcy laws and regulations. This role requires a high level of attention to detail, excellent communication skills and the ability to navigate complex financial scenarios while maintaining empathy and professionalism. This position plays a vital role by ensuring the assets of ACFCU are properly protected.

What You’ll Bring

• High school diploma or GED required. 
• Minimum four (4) years’ experience in debt collection, loss mitigation and bankruptcy processing.  
• Knowledge of foreclosure process required. 
•  Ability to function independently, exercising sound judgment on advanced collection principles. 
• Must be proficient in the use of Microsoft Office Professional, PACER, e-Oscar, and Accurint. 
• A working knowledge of the Fair Debt Collection Practices Act, and bankruptcy laws is required. 

What You Can Expect From ACFCU

At ACFCU, our core values, Excellence, Passion, Integrity, and Empathy are at the heart of our organization. These values guide our hiring practices, strategic decisions, and member service. We not only prioritize empowering our members and colleagues but also actively engage in our community. Our team serves on community boards, partners with local nonprofits, and is committed to being a trusted community partner. We believe in continuous learning and providing opportunities for professional growth. Our employees benefit from comprehensive training across various topics, including remarkable service, compliance, and leadership development. We also encourage attendance at conferences, seminars, and industry roundtables to inspire and expand knowledge. Apply now to become part of a community-focused organization where you can thrive personally and professionally! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or state as an individual with a disability.

Compensation
At ACFCU, base salary serves as just one element of our comprehensive total rewards package, reflecting our commitment to competitive compensation. The salary range provided reflects the full scope of potential compensation, but factors such as relevant experience, skills, and qualifications will play a crucial role in determining the final offer.

In addition to a competitive base salary, we offer an extensive array of benefits designed to support your overall well-being. 

Our offerings include:

• Medical, dental, and vision insurance
• Medical HSA and FSA as well as Dependent Care FSA
• Employer paid life insurance 
• Employer paid short-term and long-term disability coverage with available tax-choice options
• A 401(k)-retirement plan with company match, safe harbor, and profit share
• Generous paid time off and federal holidays
• Employe Assistance Program
• Pet Insurance

We are dedicated to promoting an inclusive and rewarding workplace where all employees can thrive and feel valued. Your growth and success are important to us, and we strive to provide the resources and support necessary for you to achieve your personal and professional goals.