Pre-Suit Legal Assistant

At GOLDLAW, a personal injury law firm, we believe our employees' happiness, health, and engagement directly contribute to our clients' customer service. It has topped South Florida Sun-Sentinel’s top workplace for three consecutive years. We provide exceptional legal services and achieve favorable outcomes for our clients. Our commitment is to prioritize our employees while we work diligently, to grow the organization, and to enjoy life, given our benefit plans and competitive compensation. We are currently seeking a skilled and motivated professional to join our Team!

SUMMARY/OBJECTIVE:

The Pre-Suit & Case Opener Assistant plays a critical role in the early stages of a personal injury case. This position is responsible for gathering and organizing essential information from clients, opening new case files, and ensuring that all documentation is accurately and promptly recorded in the case management system. The ideal candidate is detail-oriented, organized, and able to work efficiently in a fast-paced legal environment.

DUTIES AND RESPONSIBILITIES:

• Manage case files, ensuring that summaries are properly prepared and updated, litigation files are properly and securely maintained, and records and documents needed are collected and organized.
• Open and set up new case files, both physical and in case management software, in compliance with GOLDLAW professional standards.
• Ensure legal department files are maintained and destroyed in compliance with record retention policies and procedures. Track deadlines and follow up on any outstanding documentation.
• Collect documentation of all damage sustained, such as medical records, bills, and loss of income.
• Communicate with clients to gather necessary documents and information to begin building a case and update case managers, attorneys, and clients on all status. 
• Conduct legal research pertaining to case preparation (Lexis/Nexis. Sunbiz) and provide information to the designated case manager.
• Review legal documents to ensure adherence to all legal requirements.
• Draft all written documents essential to clients, insurance companies, health Insurance, medical providers' and sends to supervising Case Managers for review.
• Provide extensive contact with clients, insurance adjusters, and medical providers.
• Communicate case status with clients and outside counsel as requested.
• Process invoices for Police/incident reports.
• Serve as backup for office functions, including answering, screening, and directing phone calls; managing mail; and printing or copying documents.
• Other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent.
• Prior experience in a law firm or legal intake environment a plus 
• At least one year of related experience required.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software.
• Organized with attention to detail.
• Bilingual (English / Spanish) preferred but not required. 

WORK ENVIRONMENT

• The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.

PHYSICAL DEMANDS

• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.