Client Systems Legal Assistant

JOB SUMMARY:

Monitor all foreclosure-related messages and processes across client sites, ensuring timely updates and responses as needed. Serve as a liaison between clients and Foreclosure Operations, facilitating clear, accurate, and timely communication.

DUTIES & RESPONSIBILITIES:

• Under limited supervision, update and manage general foreclosure processes on active foreclosure files within client systems.
• Work foreclosure files through all stages of the foreclosure lifecycle in accordance with client requirements.
• Monitor, reproject, and complete document-related processes, including affidavits, loss mitigation packages, and consent judgments.
• Serve as a liaison between attorneys and clients on foreclosure matters, ensuring clear and timely communication.
• Identify stagnant files and notify key members of management to facilitate resolution and forward progression.
• Review and audit internal systems to provide clients with concise summaries, status updates, and hearing results.
• Escalate to management when case notes are insufficient to respond to client inquiries or site messages.
• Respond to general case inquiries on behalf of Foreclosure Operations and communicate routinely with clients via email and client platforms.
• Address and resolve messages across all client sites in a timely and professional manner.

SUPERVISORY RESPONSIBILITIES:

This job does not require the exercise of supervisory responsibilities.

EDUCATION & WORK EXPERIENCE:

• Bachelor’s degree preferred
• Minimum 2 years experience working in an office environment
• Law Firm experience is preferred but not required

KNOWLEDGE, SKILLS, & ABILITIES:

• Skilled in Microsoft Word, Excel &Outlook
• Ability to conduct and report research
• Documentation Skills
• Strong written and oral communication skills
• Ability to meet deadlines while working on multiple projects
• Ability to utilize multiple internal computer systems
• Ability to multitask and prioritize in an extremely fast paced environment
• Capacity to handle a high volume of email & file communications each day
• Ability to retain and manage sensitive and confidential information
• Aptitude to quickly learn and navigate legal client systems
• Extreme attention to details and ability to learn and interpret legal terminology 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate. This is a full-time onsite position Monday through Friday 8:00am to 5:00pm.

We offer a comprehensive compensation and benefits package, which includes a salary commensurate with your experience and accomplishments.

If you possess the requisite qualifications and are seeking the challenge of working in a dynamic, growing firm, please submit your resume. Resume submissions will be considered confidential.

All applicants applying for U.S. job openings must be authorized to work in the United States.

**Because of the high volume of calls received, only qualified candidates will be contacted for consideration***

• Please note: No employment sponsorship or support will be given for this position. McCalla Raymer Leibert Pierce, LLP will not consider any employment immigration sponsorship or support. This means that McCalla Raymer Leibert Pierce, LLP will not support any CPT, OPT, or STEM OPT plans, nor sponsor in any NIV category (including TN, E-3, H-1B, O-1), or submit the position in the H-1B Registration; or
• Visa sponsorship nor immigration support is not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan) for this position.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.