Legal Receptionist (Irving)

Description

Become a Key Member of Our Team as a Receptionist at Bush & Bush Law Group!

Bush & Bush Law Group is a prominent personal injury law firm located in Irving, Texas, known for our commitment to our clients and dedication to excellence. We are currently seeking a friendly and professional Receptionist to be the first point of contact for our clients and visitors, ensuring a positive experience from the moment they enter our office.

Position Overview:
As our Receptionist, you will handle various front desk responsibilities, manage communication, and provide essential support to our legal team.

Requirements
Client & Communication Management

• Greet clients and visitors warmly, ensuring they feel welcomed and attended to.
• Answer, screen, and direct incoming calls promptly and professionally.
• Gather necessary information to determine who to direct calls to.
• Make notes in the appropriate case file when calls or messages relate to a client matter.
• Exercise good judgment and problem-solving skills when the appropriate contact is unavailable.

Mail & File Management

• Process and scan all incoming mail promptly and accurately.
• Ensure each piece of mail is properly uploaded and filed in the correct case file within the firm’s system.
• Maintain an organized system for tracking and distributing mail to ensure nothing is missed.
• Handle outgoing mail and deliveries efficiently.

Financial & Recordkeeping Tasks

• Record and track checks for deposit approval using established spreadsheets or tracking systems.
• Organize checks according to instructions — for deposit, hold, or mailing.
• Maintain accurate and confidential records of all check-related transactions.

Administrative & Office Support

• Manage the office calendar, scheduling appointments and meetings for attorneys and staff.
• Coordinate travel arrangements for attorneys, office staff, or clients as needed.
• Prepare, copy, and assemble materials such as trial binders and correspondence.
• Maintain and update client and office records accurately.
• Oversee office supply inventory and place orders as needed.
• Keep the reception and common areas clean, organized, and welcoming.
• Assist attorneys and staff with special projects or occasional tasks as needed.

Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred.
• Previous experience as a receptionist or in a similar administrative role is highly desirable.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask effectively.
• Proficiency in using office equipment and Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain a professional demeanor and handle sensitive information confidentially.
• A positive, customer-focused attitude, with a passion for providing excellent service.

Benefits

• Competitive salary and benefits package
• Positive and supportive team environment
• Opportunities for professional growth and development
• A leadership team that values innovation and efficiency