
Resource Specialist
Parrish Devaughn See More Job Openings by This Employer- Oklahoma City, OK
March 3, 2025
Job Description
DUTIES AND RESPONSIBILITIES:
- Contact Insurance companies to set up claims and send out letters of representation.
- Request reports, videos, and photos from police departments.
- Request medical records and itemized billing in case management software.
- Follow-up on requests proactively until received, and update status of requests in software.
- Update values in case management software when medical bills and EOBs are received; include any payments, adjustments, etc. in the multiple payments section of each entry.
- Contact client’s health insurance providers to request EOBs/itemized statements of benefits and send letters of representation with an updated medical authorization.
- Follow-up on EOB requests proactively (a minimum of once/week) until received; update statuses in the Comments section of each request and/or in the Notes section of the case management software.
- Save incoming mail and faxes daily while recording receipt in software.
- Pay invoices for medical records, litigation services, and police department requests.
- Perform other related duties as assigned by management.
Requirements
QUALIFICATIONS:
- Prior experience in Records Retrieval preferred.
- Bachelor's Degree preferred.
- Computer skills required; Microsoft Office Suite.
- Strong written and verbal skills required.