Case Manager

Key Responsibilities:

Please Note: This is not an all-inclusive document. Additional duties, responsibilities, and expectations, etc. may be added or modified to this document on an as-needed basis to meet organizational needs. 

Case Coordination and Administration:

• Manage all aspects of case workflows, including organizing comprehensive case files, tracking critical deadlines, and ensuring compliance with legal timelines.

Client Interaction:

• Serve as a primary point of contact for client inquiries, resolving issues directly when possible or escalating to attorneys as needed.
• Maintain consistent communication with clients and outside counsel, providing regular updates on case status and resolve inquiries.

Detailed Case Analysis:

• Conduct detailed reviews and audits of case files pulling and verifying numbers and relevant data to support case progress verifying accuracy and completeness of information, ensuring all case elements are up-to-date and aligned with legal requirements.
• Extract and analyze relevant data to support case progress and maintain compliance with legal standards.

Document Management and Monitoring:

• Maintain and organize necessary documentation and monitor case statuses. ion, addressing specific challenges or conflicts that may arise.

Team Oversight and Collaboration:

• Collaborate closely with the legal assistant supervisor to delegate and oversee project completion.
• Offer guidance and support to legal assistants, ensuring tasks are completed efficiently and effectively.

Interdepartmental Liaison:

• Serve as the primary point of contact between attorneys, support staff, and outside vendors.
• Manage the firm’s caseload, present case summaries and updates, and ensure all parties are aligned with current and upcoming requirements. 

Process Development:

• Design templates and create streamlined processes to support team members in completing projects efficiently.
• Organize client-centric plans to aid clients through the legal process effectively.

Meeting Attendance:

• Represent the firm in all meetings related to assigned campaigns, including in-house discussions, co-counsel collaborations, and plaintiff leadership sessions.

Education and Experience:

• Associate or bachelor’s degree in a related field preferred.
• Minimum 3 years of experience in a law firm or legal setting preferred.
• Demonstrated project management experience.

Skills:

• Proficient in case management systems and general computer applications.
• Highly organized with exceptional problem-solving capabilities.
• Excellent communication skills, both written and verbal.
• Detail-oriented with the ability to manage multiple tasks effectively under pressure.
• Proficient in tools such as Excel and data entry systems.