Victim/Witness Assistance Program Supervisor/Mass Victimization Advocate

Bargaining Unit: IFPTE, Local 21 
 
The Contra Costa County District Attorney's Office is seeking qualified individuals to fill one (1) vacancy for the position of Victim/Witness Assistance Program Supervisor/Mass Victimization Advocate. Victims of crime face many challenges after a crime has occurred. The Victim Assistance Program in the Contra Costa County District Attorney’s Office seeks to empower victims of crime through advocacy and support. Victim Advocates work closely with District Attorney staff, community-based organizations, and law enforcement to meet the needs of crime victims and their families.
 
The Victim Assistance team is made up of dedicated Victim Advocates who use creative strategies to support crime victims. Staff work in a fast-paced environment and provide direct services to victims and families as they navigate the criminal justice process. Victim Advocates also partner with California Victim Compensation Board staff to assist victims with applications to address crime related expenses.
 
We are looking for someone who has:

• Strong decision-making skills to support the program
• Effective self-management skills
• Good communication skills
• Strong skills in building and maintaining relationships
• Group facilitation skills
• Strategic thinking and perspective skills

• Acting as the program manager in the absence of the program manager
• Supervising staff and carrying a caseload  
• Coordinating training for Victim Witness staff
• Developing crisis response protocols
• Completing outreach and presentations with regard to mass victimization responses
• Supporting crime victims in emotionally charged situations
• Collaborating with outside agencies and partners and develop MOUs

• You have the opportunity to help make a difference in the community
• You will work in a collaborative environment with many partners
• You will have an opportunity to learn and grow in the field of victim advocacy
• You will work with a team of dedicated professionals
• The work is fast paced and challenging, but also rewarding

• The work can be emotionally draining and prioritizing self-care will be important
• The Victim Assistance staff carry heavy caseloads
• You must have strong organizational skills to manage grant requirements and deadlines
• You must be able to manage a variety of relationships with partners

• Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
• Informing: Proactively obtaining and sharing information
• Presentation Skill: Formally delivering information to groups
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Group Facilitation: Enabling constructive and productive group interaction
• Teamwork: Collaborating with others to achieve shared goals
• Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Oral Communication: Engaging effectively in dialogue
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Strategic Thinking & Perspective: Evaluating immediate actions in context of achieving long range objective
• Leadership Guiding and encouraging others to accomplish a common goal

LICENSE REQUIRED: Possession of a valid California motor vehicle operator's license. Out of State motor vehicle operator's license will be accepted during the application process.

EDUCATION: Possession of a bachelor’s degree from an accredited college or university.  Major course work in social science, behavioral science, criminal justice or another closely related field is highly desirable. 

EXPERIENCE: Three (3) years of full-time or its equivalent experience providing victim services in a District Attorney's office or victim services agency. 

SUBSTITUTION FOR EDUCATION: Completion of 60 semester units or 90 quarter units from an accredited college or university, including 12 semester units or 18 quarter units in social sciences, behavioral sciences, criminal justice, psychology or closely related fields AND two (2) additional years of qualifying experience may be substituted for the required bachelor’s degree. 

CONTINUING EDUCATION: Completion of the CDAA Basic Level Advocate course and completion of the Advanced Level Advocate course or its equivalent within 1 year of hiring date for the position. 

1. Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. 
2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
3. Oral Interview: The oral interview will measure candidates' competencies as they relate to the job. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Handling & Resolving Conflict, Strategic Thinking & Perspective, Teamwork, and Leadership. Tentatively scheduled: December 2-8, 2024 (Weighted 100%)
4. Final Selection Interviews: These will be scheduled by the department once the eligible list is established.