Paralegal

Reports To: Manager, Collections Services Group

Department: Collection Services Group

FLSA Status: Nonexempt

Job Summary: The Paralegal works with clients and internal legal staff to prepare and organize files for in-house or attorney collection services. Tasks include reviewing documentation, performing records searches, and setting up new accounts.

Essential Responsibilities:

• Work directly with clients to obtain information and documentation for new collection matters
• Review client documentation for sufficiency and identify potential issues
• Set up and review collection matters in NCS Credit’s internal system
• Communicate with clients and resolve issues related to new placements
• Coordinate with NCS Credit’s Construction Services Group to review documentation related to any potential mechanic’s lien or bond claim rights in a collections matter
• Other duties as assigned

Competencies

• Strong verbal and written communication skills
• Ability to communicate and collaborate effectively with colleagues and clients
• Organizational skills
• Problem-solving and critical thinking skills
• Ability to multi-task & prioritize in a fast-paced environment
• Meticulous

Education, experience, certifications

• Associate’s degree or paralegal certificate required; Bachelor’s degree preferred
• Two or more years of experience in a professional legal setting

Physical and mental demands

• Frequent typing and use of keyboard/mouse
• Prolonged sitting while viewing a computer monitor
• Near visual acuity
• Ability to present information clearly and communicate effectively, both verbally and in writing, to management, clients, and other staff members