Supervisor - Administrative Assistant
Berry Appleman & Leiden LLP See More Job Openings by This Employer
- Supervise Administrative Assistants and set day-to-day operational objectives for the team
- Manage mail room issues and come up with effective solutions
- Ensure policies, practices and procedures are understood and followed by direct reports and clients
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
- Assist management with hiring processes and trains new hires on administrative duties.
- Review all approvals and filings and keep up to date on any changes that have occurred.
- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
- Generate and shares comprehensive and detailed reports about team performance.
- Verifies entered data by reviewing, correcting, deleting, or re-entering data as required for accurate output (meeting quality standards).
- Resolves discrepancies by using outlined procedures or returning incomplete files to the Paralegals for resolution.
- Provides quality customer service, including interacting with clients, answering client inquires, and effectively handling client concerns/complaints.
- Make photocopies
- Send faxes and scan documents
- Retrieve and/or return files
- Other duties as assigned
- May coach, lead, and motivate team to meet strict deadlines.
- May determine and adjust team and individual objectives.
- May monitor and analyze department work to develop more efficient use of resources while maintaining a high level of accuracy.
- May be responsible for establishing a positive work environment, providing career development opportunities, executing performance management, conducting feedback sessions, maintaining accountability, and establishing goals for continuous improvement.
- Bring extraordinarily high personal energy to the task at hand, and create an environment that fosters passion and teamwork.
- Understanding of and experience in leading change.
- Provide training to new and existing staff as needed.
- Ability to make sound judgment calls
- Ability to work well with minimal supervision
- Ability to catch errors and correct the work of others
- Superior client service skills
- Ability to prioritize
- Ability to meet deadlines and goals
- Able to maintain a sedentary position for up to 90% of the work day
WORKING CONDITIONS: Able to sit and work at a computer keyboard for extended periods of time. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to perform general office administrative activities: copying, filing, delivering and using the telephone. Able to lift and move up to 25 pounds occasionally. Regular and on-time attendance. Must be able to prioritized, schedule and complete testing required for multiple applications with overlapping schedules. A certain degree of creativity and flexibility is required. Hours may exceed 40 hours per week. Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.
BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to [email protected].
