Deputy Court Clerk

• Provides customer service by answering incoming phone calls, responding to questions, providing requested information and documents, processing citations, assisting the public at the customer service windows, setting court dates, processing deferred disposition and driving safety course options, processing compliance options, and receiving payment of fines, fees and costs.
• Provides administrative services by accurately filing citations and other court documents within the court's established filing system; by maintaining daily operational statistics for data and trending reports; maintaining and balancing a cash drawer daily; and assisting the Municipal Court Administrator, the Court Supervisor, other Deputy Court Clerks, the Municipal Court Judge, Prosecutors and Law Enforcement Officers, as needed.
• Provides data entry services by entering citation information into the court's case management software system and maintaining the constantly changing status and actions of court cases in the court's case management software system.
• Prepares sworn complaints against individuals for traffic citations and Class C misdemeanor offenses. Prepares court notices, summons, and subpoenas for service.  Prepares other related documents for trial and/or collection of fines, fees and costs.
• Corresponds with attorneys and other court-related departments and divisions, in the course of carrying out duties and assignments, by mail, email, fax, and phone.
• Receives incoming correspondence and requests, requiring acute decision-making skills to determine the appropriate court operation/action to perform or apply to assist in moving court cases accurately through the Municipal Court process.

Education & Experience
  Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

• High School diploma or equivalent plus one (1) or more years of relevant experience. Training in municipal court operations, or a related field is preferred.

Other combinations of education and experience may be considered.
 
 Certification and Other Requirements

• Valid Texas Class C Driver's License.
• Bilingual in Spanish is preferred.

• Must be able to pass required pre-employment screenings, CJIS and fingerprint check, and have the ability to comply with state and federal requirements for Criminal Justice Information Security standards.

Knowledge of:

• City rules, regulations, policies, and procedures.
• Policies, practices, procedures, and legal terminology related to the Court system.
• Modern office practices, procedures, and equipment.

Skill in:

• Establishing and maintaining working relationships with professional and support staff, vendors, the public, and City employees.
• Assessing and prioritizing multiple tasks, projects and demands.
• Providing outstanding customer service and conflict resolution.
• Operating a personal computer utilizing a variety of business software.
• Reading and understanding City, State and Federal rules and regulations.
• Creating, preparing, writing, and proofing reports, documents, and correspondence.
• Working well under pressure and exercise tact in trying situations.
• Effectively communicating in both oral and written format.

Physical Demands / Work Environment:

This list is intended to describe the general nature and level of work being performed; it does not address the potential for accommodation.

• Work is primarily performed in a standard, climate-controlled office setting.
• Requires prolonged periods of sitting, with frequent standing and walking.
• Frequent use of hand and fingers to operate computers and other office equipment.
• Visual acuity to read printed materials and computer screens.
• Verbal and auditory ability to communicate effectively in person and by phone.
• Occasional bending, kneeling, reaching, pushing, or pulling to access materials or equipment.
• Ability to lift 20 lbs. occasionally, 10 lbs. frequently, or negligible weights frequently.
• Ability to operate city or personal vehicle for business purposes.