Legal Collections Assistant

Potter Anderson & Corroon LLP, a leading Delaware law firm with more than 100 attorneys and a diverse practice, is seeking a Collections Assistant to expand our growing Finance Team. This entry-level role is ideal for candidates interested in a career in legal finance and accounting. This role supports the firm’s accounts receivable and collections efforts by helping drive timely resolution of outstanding invoices.

This position reports to the Billing and Collections Manager.

DUTIES/RESPONSIBILTIES

• Monitor accounts receivable and track outstanding client balances
• Communicate with clients regarding past-due invoices via email and phone
• Maintain accurate records of collection activity in the firm’s financial system
• Produce account statements and aging reports to give firm real-time visibility on financial health
• Partner with billing staff to identify and resolve basic invoice discrepancies
• Escalate complex collection issues to senior team members or management
• Support electronic billing (e-billing) submissions and follow-ups
• Ensure compliance with client billing guidelines and firm policies
• Perform other duties as assigned

REQUIREMENTS:

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 1+ year of professional experience in collections, customer service, or administrative support role preferred; law firm or professional services experience a plus. We will train the right candidate.
• Proficiency in MS Excel, Word, and Windows applications.
• Strong attention to detail, organization, and follow-through.
• Excellent written and verbal communication skills with the ability to work effectively across teams.
• Ability to manage multiple priorities, meet deadlines, in a fast-paced environment.
• Discretion in handling sensitive and confidential information

PREFERRED SKILLS:

• Internship or prior exposure to a law firm or professional services environment.
• Familiarity with billing or accounting systems (a plus, but not required).
• Strong problem-solving skills and willingness to learn.
• Team-oriented and professional, and someone who enjoys contributing to a collaborative environment