Director of Sales Productivity

Please Note: This is a hybrid on-site position located in Atlanta, GA.

About the Role

As a Director of Sales Productivity at Crisp, you will play an integral role in accelerating sales performance by systematically removing friction and designing high-impact programs that empower the team to execute with clarity, consistency, and confidence.

Why Be a Director of Sales Productivity at Crisp?

• Proven Product-Market Fit: The team sells solutions with strong, validated product-market fit, refined over 14+ years. This ensures their conversations are credible and directly address client challenges.

• National Client Footprint: Crisp actively serves clients across all 50 states, providing you with strong case studies and references. This client network helps reps establish immediate credibility and book more qualified meetings.

• Industry-Recognized Brand: Crisp consistently reshapes standards for companies serving law firm clients. Leveraging our well-established brand, compelling marketing, and high-profile events helps open doors with prospective clients.

• Strong Inbound Demand: Over 90% of opportunities come from marketing-driven inbound leads.

Responsibilities:

• Own the design, delivery, and continuous improvement of the sales onboarding program to reduce ramp time and ensure new hires are fully equipped to run Strategy Sessions and Partnership Calls.

• Build and execute a comprehensive “everboarding” strategy focused on reinforcing core skills, closing performance gaps, and driving continuous development across the sales team.

• Define, track, and refine team-level KPIs tied to sales behaviors, skill development, and enablement impact — in close partnership with Sales Leadership and RevOps.

• Audit and curate core enablement content and tools, including Gong libraries, call scorecards, Salesloft cadences, and internal documentation to drive consistency and adoption.

• Collaborate cross-functionally with Marketing, RevOps, and Sales Leadership to ensure training programs align with GTM strategy, messaging, and product updates.

• Lead certification programs for key sales motions (e.g., Strategy Session, Partnership Call), ensuring that reps demonstrate mastery of critical behaviors and skills

• Use data and call analytics to identify high-leverage coaching opportunities and inform the design of enablement programs that target real performance gaps.

• Support managers with tools, frameworks, and content to reinforce enablement initiatives through coaching, QBRs, and 1:1s.

• Operationalize a culture of continuous improvement by gathering rep feedback, analyzing effectiveness of programs, and iterating based on what works.

Requirements:

• 7+ years of experience in sales enablement, sales productivity, or sales operations roles with increasing scope and responsibility..

• Proven success designing and delivering onboarding and ongoing development programs that measurably improve sales performance.

• Deep understanding of sales processes, sales methodologies, and messaging design.

• Experience using tools like Gong, Salesloft, and Hubspot to support rep performance and drive adoption of best practices.

• Excellent collaboration skills; able to work cross-functionally with Sales, RevOps, and Marketing to deliver cohesive programs.

• Ability to analyze sales performance data to diagnose skill and execution gaps, and translate insights into scalable programs.

• Clear, confident communication style, both written and verbal — with the ability to influence without authority.

• Bias for action and iteration; thrives in a fast-paced environment where you can build, launch, and refine quickly.

• High standards for execution and accountability; you lead by example and operate as a strategic thought partner to sales leadership.

Benefits:

• 100% Company Paid Health/Vision/Dental.

• 4% 401K Match.

• Generous Paid Time Off.

• Paid Parental Leave for New Parents.

• Paid Relocation for Non-Local Candidates.

About Crisp

At Crisp, we're on a mission to make a $100B impact by helping 10,000 law firms grow their revenue by $10,000,000 each. As North America's #1 law firm growth company, we've achieved proven product-market fit, built a nationally recognized brand, and established ourselves as leaders in legal marketing and business coaching.

Our rapid growth (1470%+ in the past three years) has earned us a spot on the Inc. 5000 List for seven years and recognition as one of Atlanta’s fastest-growing companies for nine consecutive years.

We’ve also cemented our position as an industry leader across all verticals with the #1 best-selling book in the legal category, The Game Changing Attorney, the #1 podcast for legal market leaders, The Game Changing Attorney Podcast, and the #1 law firm growth conference on Earth, the Crisp Game Changers Summit.

If you’re looking for a place to work with unmatched opportunities for growth, industry-leading compensation and benefits, and the chance to make a real, tangible impact on the legal industry, Crisp is the place for you.

Please apply directly—reaching out to the hiring manager or other Crisp team members won't improve or fast track your application.