Legal Assistant

The Firm EXP is a leading provider of legal and business solutions for personal injury law firms. We specialize in recruiting, operations management, and case support services. We are looking for a Personal Injury Legal Assistant to join our team and assist attorneys with pre-litigation case management, medical record coordination, claims handling, and administrative support.

Job Responsibilities

Case & Claims Management

• Open new personal injury claims with insurance companies and track claim progress.
• Communicate with insurance adjusters, medical providers, and clients regarding case updates.
• Assist in gathering and reviewing medical records, police reports, and other supporting documents.
• Monitor case timelines and ensure all necessary documents are obtained and filed in a timely manner.

Medical Records & Documentation

• Request, track, and obtain medical records and bills from healthcare providers.
• Review medical records for accuracy and completeness, flagging any discrepancies.
• Prepare medical chronologies and summaries for attorney review.
• Organize and maintain case files, ensuring all relevant documentation is up to date.

Demand Writing & Legal Correspondence

• Draft and assemble personal injury demand letters, including exhibits and supporting documentation.
• Review demand drafts to ensure compliance with legal standards and client branding.
• Assist in negotiating medical bills and liens.
• Prepare and send settlement disbursement letters and follow up on pending demands.

Administrative & Client Support

• Assist attorneys with scheduling, case organization, and client communication.
• Respond to client inquiries and provide updates on case status.
• Maintain and update case management software with all relevant information.
• Support attorneys and case managers with additional administrative tasks as needed

Qualifications & Skills

Technical Skills:

• Proficiency with case management software (Filevine, Clio, SmartAdvocate, or similar).
• Strong legal writing skills for drafting demand letters and correspondence.
• Familiarity with medical terminology and records review.
• Experience handling insurance claims

Soft Skills:

• Strong organizational skills with attention to detail.
• Excellent verbal and written communication abilities.
• Ability to multitask in a fast-paced legal environment.
• Proactive problem-solver with a client-focused approach.