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Chisholm Chisholm & Kilpatrick (CCK) is a private, public-interest law firm dedicated to advocating for disabled military veterans, their families, and individuals denied life, health, and disability benefits. We are deeply committed to equity, inclusion, and serving diverse communities. At CCK, you’ll find meaningful work, supportive colleagues, and opportunities to grow while making a real difference.
We are seeking motivated and detail-oriented individuals to join our Veterans Benefits team in Providence, RI. In this role, you’ll support Attorneys, Accredited Representatives, and Senior Paralegal staff in advocating for veterans seeking VA benefits. You will play a key role in reviewing case records, communicating directly with clients, and ensuring administrative tasks are completed with precision and care.
Responsibilities:
- Review client and potential client records to identify relevant facts for VA claims
- Communicate professionally and empathetically with clients over the phone
- Complete administrative tasks to support case progression and team operations
- Participate in team meetings and ongoing training to stay updated on VA law and best practices
- Provide direct support to veterans as they navigate their benefits claims
• Associates degree required; Bachelor’s degree preferred
• Strong organizational skills and ability to manage time and meet deadlines independently
• Experience in client services, administrative support, or other relevant professional setting
• Proficiency using a PC and Microsoft Tools (Outlook, Teams, Word, etc.), with the ability to quickly learn and adapt to new cloud-based software.
Remote Work:
• This position is available onsite at our Providence, RI Headquarters, or remote in the following states: CO, CT, FL, GA, MA, NJ, RI, SC, TX, UT.
• Work Schedule: This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 4:30 p.m. with a 30-minute lunch period.
• Remote Work Expectations: While this role offers the flexibility of working remotely, it is not a flexible schedule. Employees are expected to maintain the set working hours and dedicate their full attention to the role during this time. Remote work requires a professional, distraction-free environment to ensure productivity and accuracy. Employees must have reliable access to their own internet connection (30 Mbps upload speeds, minimum) and internet router to work remotely.
Compensation & Benefits:
• Annual salary is $42,500
• Medical, dental, and vision insurance (including options for employer-paid medical insurance for the employee!) and other wellness benefits.
• Gym membership reimbursement
• 15 days of PTO (increasing over time)
• 12 paid company holidays in 2025
• 401 (k) with company matching
• Paid Parental Leave
To apply, please submit the following:
• Cover letter
• Resume
• Later stages of the interview process include a writing assignment, background check, internet speed test, and reference check.
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