The United States Probation and Pretrial Services Office is currently accepting applications for an Operations Support Specialist. The Operations Support Specialist provides support to United States Probation Officers and is accompanied with a complete benefits package.
Duties
REPRESENTATIVE DUTIES: Assist and directly support investigation and supervision officers. Answer telephones, perform reception duties and provide other clerical support. Assist in performing investigations of all types for the office and other districts. Research, retrieve and verify addresses and criminal history; obtain collateral requests, education, and employment history; collect credit reports, treatment, and social history information. Receive and transfer files with other districts. Enter/update data, upload documents, open/close cases into computerized records including the Probation Automated Case Tracking Systems (PACTS). Research information from case records and enter in the system as appropriate. Review forms completed by officers and officer assistants and request corrections as needed. Retrieve information from databases and generate periodic reports. Assist in completing pretrial collateral investigations. Process incoming and outgoing correspondence. Participate in and contribute to training programs. Adhere to all human resources policies and the Code of Conduct for Judicial Employees. Perform other duties as assigned.
Salary
Qualifications
REQUIRED: High school graduation or equivalent plus two-years of general experience. General experience is progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the knowledge and skills needed to successfully perform the duties of this position. Education above the high school level may be substituted for required general experience based on one academic year (30 semester or 45 quarter hours) equals one year of general experience. The successful applicant must: Possess good multi-tasking skills have strong interpersonal/verbal communication skills, be a team-player and flexible in a changing environment, possess strong computer skills, utilizing word processing and database applications, maintain confidentiality, and practice good work ethics. Only the most qualified applicants will be contacted, tested and/or interviewed. Financial and background check outcomes must be favorable. Financial rating must be in good standing, devoid of late payments, bankruptcies, and collections.
Education
High school graduation or equivalent.
Required Documents
Letter of Interest Chronological Resume Copy of high school diploma/GED OR copy of official college transcripts if applicable Copy of two most recent performance evaluations. AO 78, Application for Federal Judicial Branch Employment found at: Career Opportunities | District of New Mexico
How to Apply
To be considered for this position, qualified applicants must submit a complete application packet which includes: Letter of Interest Chronological Resume Copy of high school diploma/GED OR copy of official college transcripts if applicable Copy of two most recent performance evaluations. AO 78, Application for Federal Judicial Branch Employment found at: Career Opportunities | District of New Mexico Any incomplete packet will result in disqualification. All application packets must be emailed in ONE PDF document only and sent to: uspojobs@nmp.uscourts.gov. Or Ron Travers Chief U.S. Probation Officer 333 Lomas Blvd. NW, Suite 170 Albuquerque, New Mexico 87102 Attn: Victoria Hilton-Eckhart Human Resources Specialist
Benefits
Paid Annual Leave Paid Sick Leave Paid Federal Holidays Paid Parental Leave after one year of full-time employment Pre-tax benefit programs Health Insurance Vision/Dental Insurance Group Life insurance Long-Term Care Insurance Defined contribution retirement benefits (FERS) Thrift Savings Plan (TSP)- 401 (k)-styled program with up to 5% match Transit subsidy Credit for prior Federal Government service Mandatory electronic deposit of salary payment
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