Personal Injury Claims Assistant

Personal Injury Claims Assistant

Join GGRM Law Firm, Nevada's premier injury law firm, as a Personal Injury Claims Assistant and make a significant impact on the lives of those who have been injured. If you enjoy assisting clients and are committed to providing excellent and compassionate service, we invite you to join our team.

For over 50 years, GGRM Law Firm has been a cornerstone of the Las Vegas community, dedicated to serving injured Nevadans by achieving maximum recovery and restoration. Being an employee at GGRM means being part of a supportive and team-oriented workplace where your contributions are valued and your professional growth is encouraged. We provide a flexible schedule that allows employees to choose their arrival time within a two-hour window, supporting a balance of personal and professional commitments. Join us and help continue our proud tradition of excellent service to our community.

Position Summary

A Personal Injury Claims Assistant provides essential support to the Case Work up & Medical Management Claims Specialist, as well as the Negotiations and Disbursements Claims Specialist. Reporting to the Pre-Litigation Claims Manager, this position plays a crucial role in ensuring efficient claims processing while embodying GGRM's values.  

Salary Range:

• $40,000 - $50,000, depending on experience

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

• Processing assigned claims in accordance with Firm policies and procedures. 
• Ensuring case management software (CMS) feed is cleared daily.
• Completing all assigned tasks by relevant deadlines.
• Documenting all relevant activity in CMS properly. 
• Ensuring emails are cleared daily.
• Maintaining organized electronic and physical claim files while ensuring all documents are properly filed in the correct system tabs.
• Processing initial claim setup, preparing welcome and representation letters, and handling incoming correspondence efficiently.
• Handling client, provider, and adjuster calls with professionalism and empathy, and maintaining proactive communication with all involved parties.
• Requesting and following up on medical records, bills, police reports, and other claim-related documentation to support case development.
• Requesting, verifying, and managing account balances, liens, and subrogation requests to ensure accurate financial records.
• Creating and maintaining accurate settlement sheets and supporting Claims Specialists with the organization and documentation of settlements.
• Managing reduction requests and ensuring proper organization of all settlement-related materials.
• Supporting attorneys and Claims Specialists with administrative duties and assisting with special projects as assigned.
• Contributing to overall team efficiency and effectiveness through consistent communication, organization, and task execution.
• Performing other duties as assigned. 

• High school diploma or equivalent 
• Excellent oral and written communication skills 
• Excellent interpersonal skills, analytical, and critical thinking skills 
• Proficient with Microsoft Office applications
• Ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, computer 
• Ability to work with databases and online technological platforms 
• Ability to be detail-oriented, diligent, and flexible 
• Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up 
• Proficient command of the English language in both oral and written format 
• Committed to maintaining integrity and confidentiality on behalf of clients and the Firm 

Preferred Qualifications

• Minimum of six months of experience in the legal field
• Bilingual in English and Spanish
• Authorized Nevada Notary

GGRM Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.