Financial Operations - Manager

Padgett Law Group (PLG) is an elite, full service creditors' rights law firm with practices in Florida, Georgia, Tennessee, Arkansas, Texas, Ohio, Indiana, Pennsylvania, Mississippi, Alabama, and New Jersey. Additionally, PLG offers national bankruptcy, replevin, and loss mitigation services. The firm's practice provides exclusive representation to institutional clients such as lenders, mortgage servicers, credit unions, banks, hedge funds, investors and other financial services industry stakeholders. Leveraging technology in our partnerships with forward-thinking clients gives PLG the ability to focus on the aggressive management and processing of delinquent or under performing loans, providing our clients with an edge when curing or resolving these complex legal matters. In 2019, PLG was recognized by The M Report, a leading default services industry publication, as a Top 25 Company to Work For.

At Padgett Law Group, our mission is simple: to attract and retain the most talented individuals within our industry while delivering high-quality legal services to our clients. We understand our crucial role as our clients strive to provide an ethical and empathetic experience. We contribute to that through our long-standing and recognizable firm culture that is visible during every interaction with PLGand amongst ourselves. At PLG, we stand on our decades-long tradition of merit, respect, hard work, and excellent results, and we use that foundation for every service we provide. As a firm, we believe that our mission can only be truly realized through investment in our core values of People, Precision, and Performance.

At Padgett Law Group, we're not just looking for talented employees to join our growing team. We're looking for leaders who cultivate those around them and contribute to our path forward; we're looking for individuals who appreciate our culture and commit to our shared goals; we're looking for people who want to be more than employees, processors, or paper pushers.

Our vision is to build the most compelling law firm that is home to the industry's best talent, as we are today and as we grow in the future.

What's in it for you? Padgett Law Group believes in investing in our employees and ensuring that they have all the resources necessary to succeed - including a competitive, comprehensive, and valuable benefits package. As a PLG employee, you will receive:

• 4 weeks of PTO from day one (which increases with tenure)
• Paid Parental and Grandparent Leave
• 7 Paid Company Holidays and your birthday off every year
• Full suite of healthcare insurance options including health, dental, vision, STD, LTD, Accident, Critical Illness, Voluntary Life and AD&D coverage, and more
• Company-covered Term Life Insurance, AD&D Insurance, and Employee Assistance Program
• 401k (with company match)
• Extensive Training and Development Opportunities
• Flexible work schedules including in-office, hybrid, and remote working capabilities

And more!

Position Summary

The Manager will focus on the daily oversight of operational processes, policy, strategy and development of efficiencies within the department. Additionally, the manager will adhere to the highest quality with focus on communication and implementation of client expectations, alerts and escalations; aligning staff with company goals while adhering to existing firm culture.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Manage and oversee the Firms Financial Operations Department including:
  • Staff management
  • Billing related to all fees and costs produced by firm's business line
  • Invoice generation, transmission, and submission
  • Implementation of all client expectations, alerts, and escalations
  • Coordination between operational departments
• Supply guidance to financial decision-making process by establishing, monitoring, and enforcing policy and procedure in support of PLG initiatives.
• Protect Firm financial revenue by establishing, monitoring, and enforcing invoice management controls.
• Monitor and confirm department condition and performance through internal audit process.
• Develop and recommend solutions for problem areas or situations.
• Implement project management and oversight related to client and investor billing directives or initiatives.
• Perform various ad hoc analyses and special projects.
• Develop and improve processes and resources to successfully support the performance of Financial Operations Departmental staff.
• Partner with other firm leadership to ensure financial excellence throughout the firm through rigorous QA/QC processes.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Two years, minimum, managing personnel within an invoicing environment
• Five years, minimum, working in the Creditors Rights industry, with Ability to work with others in a congenial and team-oriented manner.
• Ideal candidate will have deep knowledge and experience with a360's CaseAware system, and corresponding, third-party, client systems.
• Exceptional organizational skills and the ability to multi-task and be adaptable to continual change.
• Excellent verbal and written communication skills.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Prolonged time sitting at a desk typing, using, and looking at a computer.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.