in
State of Washington

Legal Assistant 3 (Non-Permanent), Child & Family Care - Internal Only

State of Washington See More Job Openings by This EmployerArrow
  • Full Time
  • $45,732 - $61,404/year
  • Multiple Locations Statewide, WA

Job Description

Description

Legal Assistant 3 (Non-Permanent)
Office of Administrative Hearings
Child & Family Care Division
Internal Only

NOTE: This position is open to current OAH employees only. External applicants will not be considered. 
NOTE: This is a non-permanent position that is expected to last 12 months. 
NOTE
: This position is available for full-time telework but may be required to report to an OAH facility on occasion.

The Opportunity
The Office of Administrative Hearings (OAH) is currently looking to fill a non-permanent Legal Assistant 3 (LA3) position in our Child & Family Care (CFC) Division.

The LA3 position is critical to the successful completion of the OAH mission by providing multifaceted senior-level legal support services to Administrative Law Judges (ALJs) assigned to conduct administrative hearings for various caseload types. The LA3 uses their knowledge to provide caseload reports and work in collaboration with the Legal Administrative Manager (LAM) to make recommendations and carry out management decisions for the office to produce quality work products. The LA3 responds to audits regarding compliance with OAH defined workflows and communicates findings with management and staff as appropriate. This position operates as a lead worker and as a backup for other legal support staff and provides training on routine and complex tasks to support staff and ALJs as assigned. 

This is a represented position under the Washington Federation of State Employees (WFSE)-General Government collective bargaining agreement.

Agency Information
The 1981 Legislature created OAH to offer Washingtonians an independent, fair and neutral forum to hold administrative hearings on disputed matters referred by state and local government agencies. Operating out of offices in Olympia, Tacoma, and Spokane Valley there are currently 235 employees, including 120 ALJs who preside over administrative hearings involving unemployment insurance benefits, child support, food assistance, medical benefits, business and professional licensing, and more. 

OAH conducts hearings for more than 30 agencies and 160 programs. Our referring agencies include the Employment Security Department (ESD), Department of Social and Health Services (DSHS), Department of Children, Youth, and Families (DCYF), Health Care Authority (HCA), Liquor and Cannabis Board (LCB), Department of Financial Institutions (DFI), the Office of the Superintendent of Public Instruction (OSPI), and others. 

For more information about OAH, please visit our website at oah.wa.gov.
 
Our mission
To hear and independently resolve disputes between the public and state agencies with an impartial, quick, and easy to access process.

Our vision
All people of Washington can meaningfully participate in their hearing and understand the result.

Our values:
Fairness and independence; Diversity, equity, inclusion and respect; Performance excellence; Integrity. 

Goals:
  • Performance Excellence: We deliver high quality, timely work.
  • Convenience & Accessibility: We make it easy for people to do business with us.
  • Diversity, Equity, Inclusion & Respect: We promote diversity, equity, inclusion and respect.
  • Good Stewards: We are efficient, effective and accountable.

OAH Offers:
  • Professional legal office atmosphere.
  • Work that is important and makes a difference.
  • Professional development opportunities and in-house training.
  • Comprehensive benefits package.

This recruitment announcement may be used to fill multiple open positions for the same classification, in addition to the position listed in this announcement. 

Duties

Duties include:

  • Provide senior-level legal support to the LAM, ALJs, and caseloads as assigned.
    • Compose, prepare, and proofread legal documents for assigned caseloads.
    • Serve as a subject matter expert for assigned caseloads.
    • Regularly review processes and make recommendations for updates to ensure compliance with RCWs, WACs, agency policies, and referring agency agreements.
    • Draft and prepare legal documents and correspondence on behalf of ALJs, including, but not limited to, modifying or adding language to templates as directed, checking citations, and proofreading and editing for content and consistency.
    • Coordinate interpreter services, process requests for reasonable accommodations, and work with LAM to arrange for safety and/or accessibility to OAH facilities.
    • Prepare and/or maintain weekly calendar docket.
    • Update office scheduling matrix and desk manuals for assigned caseloads.
    • Assign dockets to ALJs as directed by the supervising ALJs and distribute finalized calendar to the team.
    • Coordinate Mediation docket, working with support staff and Senior ALJs.
    • Maintain agency contacts lists for each caseload.
    • Track and follow up on submission of document orders.
  • Case Management System quality assurance coordination.
    • Assist support staff team members in understanding and following standard operating procedures and work processes from the appeal intake and setup to the production of ALJs final orders and closing and transmitting files.
    • Ensure that the completion of business process workflows support accurate collection of data, and address concerns about identified patterns or issues with supervisor.
    • Monitor PRISM dashboard for actions that are overdue, and review dashboard for accuracy and consistency to identify problems.
    • Assist the internal compliance auditor in policy audits by providing information and/or contacts related to surveys, focus groups, data analysis, and in person reviews.
    • Respond to inquiries from OAH Internal Compliance Auditor regarding compliance with standard operating procedures and case management system requirements for assigned caseloads.
    • Respond to recommendations regarding process improvements identified in Auditor's reports on outcome of review provided to Chief ALJ and Risk Manager. 
  • Provide training, coaching, and mentorship to legal support staff team.
    • Assist with training support team members on changes in agency, division, and caseload processes and help team navigate through these changes.
    • Coordinate and carry out training for new team members.
    • Assist supervisor with developing training plans.
    • Provide mentorship and support for team members, answer questions, and assist with challenging, complex, or novel tasks. 
  • Perform basic legal research and assist in high-profile and/or complex hearings as assigned.
  • Provide back-up coverage for support staff.

Qualifications

Required qualifications:

  • Option 1:  High school diploma or equivalent and four years of experience in a legal environment in support of an attorney, administrative law judge(s), industrial insurance appeals judge(s), review judge(s) or equivalent.
  • Option 2:  One year as a Legal Assistant 2.
  • Option 3:  A two-year degree in Legal Secretary Studies, Paralegal Studies or related field plus two years of legal office experience.
  • Option 4:  A combination of five years of college education and/or relevant experience.
Successful candidates will also possess the following qualifications:
  • Demonstrated skills in keyboarding/typing, filing, proofreading, grammar, spelling, and use of office equipment.
  • Familiarity with the Revised Code of Washington (RCW), Washington Administrative Code (WAC), the Administrative Procedures Act (APA), and knowledge of citations, case type regulations and procedures, and various legal form requirements.

Supplemental Information

How to apply:
To begin the online application process, click the green "Apply" button on this announcement at careers.wa.gov or governmentjobs.com. To be considered for this position, you must include the following information in your online application and complete the supplemental questionnaire. Application materials must clearly show how you meet the qualifications for the position in order to be considered.
 
Application must include:

  • A letter of interest describing what interests you in this position and what makes you a viable and competitive candidate.
  • A resume highlighting relevant experience AND a completed online application profile that includes education and employment history.
  • A minimum of three professional references with your application, including at least one supervisor.
    • A professional reference is defined as an individual who has either been paid to supervise your work or worked directly with you and can attest to your work performance, technical skills, and job competencies. If your references do not meet these criteria, please include non-related professionals, such as educators or other professional associates.
OAH is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity diversity, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
 
For questions about this recruitment, or to request reasonable accommodation in the application process, please email us at OAHHR@oah.wa.gov.  For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

Salary
  • $45,732 - $61,404/year


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