Auto Injury Claims Adjuster (no Litigation)

Why the Texas Association of School Boards (TASB)

TASB comes from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources and services so they can focus on what matters most — excellent education for over 5 million Texas students. 

Our employees work alongside talented team members who are passionate about supporting public education and enjoy learning from new and different perspectives.   TASB believes the rich variety of expertise our employees collectively bring to the workplace makes our organization highly successful. And TASB’s passion for education and learning doesn’t end there. Our culture has always encouraged employees to grow and become their best selves, professionally and personally, through a variety of innovative and collaborative development opportunities. You’re likely beginning to see why we’d been regularly named by the Austin Business Journal as one of the Top Ten Best Places to Work! 

TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year, which means that if you contribute 5% to the plan, TASB will contribute 10%), family-friendly paid leave, onsite daycare, onsite gym, wellness program, tuition reimbursement, hybrid work options, and more. 

Every role at TASB thoughtfully complements our mission and its impact on school districts across Texas. These roles include work in TASB’s Risk Management Services division, which provides administrative services to the TASB Risk Management Fund – a multi-line self-insurance pool (or “risk pool”) of Texas schools. If you consider your work exceptional, have a passion for risk management or risk pools, and want to help drive our mission forward, keep reading!

About You

The Auto Injury Claims Adjuster investigates, evaluates, and resolves auto and general liability claims made against members of the TASB Risk Management Fund. The Auto Injury Claims Adjuster is responsible for an assigned inventory of claims from routine to moderately complex. The assigned inventory consists of first- and third-party property damage and bodily injury claims  

A Typical Day 

• Provide high quality customer service to members, claimants, and attorneys through prompt and thorough communication throughout the claims process 
• Investigate, analyze, evaluate, and resolve property damage claims and third-party bodily injury claims, from initial contact through final resolution 
• Collaborate with peers and claim leadership on fair, effective, and prompt claim resolution 

If you’re still reading, we’d love to meet you!

How You’ll Make an Impact

• Negotiates settlements of third-party bodily injury and property damage claims with claimants, attorneys, and insurance carriers. 
• Acts as a resource for other adjusters on the team especially those with less tenure, experience, or knowledge. 
• Ensure that all claims are handled in accordance with Best Practices Guidelines and in accordance with established reserve, payment, and settlement authorities.

Skills for Success

Education and Experience: 

• High school diploma or equivalent required, Bachelor’s degree preferred. 
• Texas Adjuster's license applicable to primary area of responsibility required. 
• Minimum of two years' experience in an insurance or risk management related field preferred. Similar professional work history may be considered. 
• At least one year of experience handling third-party injury claims is required. 

Knowledge, Skills, and Abilities

• Strong oral and written communications skills.
• Commitment to customer-centric approach. 
• Professional insurance related designation (CPCU, ARM, CLU, etc.) is a plus. 

The TASB Difference

• Enjoy competitive pay and rich benefit offerings.
• Be part of a collaborative environment where every contribution impacts Texas public schoolchildren. 
• Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance.
• Learn and grow individually and together through frequent professional development, wellness seminars, and more. 
• Work alongside transparent leaders with an open and consistent feedback approach.
• Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year. 

Posting Notices

• The health and safety of our employees and members, is our top priority.  
• The Association is an equal opportunity employer and will not discriminate against an individual based on any of the following personal characteristics protected by law: race, color, national origin, religion, sex (including in relation to marital status, pregnancy, pay, sexual orientation or gender identity), age, disability, genetics or veteran status.
• This position does not qualify for visa sponsorship.
• Any job offer is contingent upon receipt of results of a satisfactory background check. 

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