Application Analyst II - Legal

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. 

The Application Analyst II - Legal is responsible for working with IT and business stakeholders in assigned verticals to support application core base functionality to evaluate and maintain system integrity in conjunction with best practices and day-to-day business processes. Responsible for ensuring system and process continuity with the direction of Application Leadership. Oversee practices and processes to ensure integrity, safety and availability of all data and applications within the assigned business vertical. Works with additional teams performing audits, system reviews, and adjustments. Defines areas of responsible applications for efficiency improvements for business and IT users. Identifies areas requiring documentation and works to update and/or create documents.

Responsibilities:

• Reviews, analyzes, and defines system requirements based on business needs for the company in conjunction with the key members of IT and business stakeholders.
• Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
• Works through standard or escalated issues to resolution. Evaluates new issues reported and escalates accordingly when appropriate. Prioritizes issues according to business impact and urgency. Analysis of reported issues to determine patterns and reviews against system requirements for process or system improvements.
• Creates process documentation, procedures, and policies. Maintains documentation, including working with IT teams and assigned business stakeholders to address concerns and update standards and policies. Assists in providing training for other IT teams and business users.
• Corrects and modifies existing processes in place to support sustainable and flexible architecture and environments. Implements process changes to increase user efficiency.
• Performs system audits and evaluations. Drive configuration adjustments to meet compliance needs and improve user efficiency. Investigates, triages, and troubleshoots escalated issues and system outages. Performs root cause analysis and exercises appropriate problem management strategies.

Requirements:

• High school diploma or GED required
• Associate’s degree in business, computer science, information technology from four-year college or university or an equivalent combination of education and experience preferred
• Minimum three to five (3-5) years of experience in Business, Systems and/or Application Analysis preferred
• Knowledge and experience in technology business process development preferred
• Excellent verbal and written communication, planning, analysis, and organization skills
• Intermediate business/application analysis skills
• Intermediate project planning and management skills
• Basic understanding of software development lifecycle and methodologies
• Basic understanding of systems design principles and architecture
• Familiarity with data modeling and database concepts
• Must be able to use discretion and independent judgement
• Must be able to implement process improvement changes with leadership direction

Compensation

Additional Compensation

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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