Operations Administrator

Holliday Ingram’s mission is for everyone in South Carolina to experience a closing done right. Holliday Ingram puts our clients first by communicating well, proactively solving problems, and honoring their momentous occasion. We are deeply vested in creating lasting relationships and aim to deliver the highest level of trust, personalized service and client satisfaction. We’re currently seeking a detail-oriented and proactive Operations Administrator to support our growing firm. This role is ideal for someone who thrives in a fast-paced, collaborative environment and takes pride in keeping people, processes, and places running smoothly.

Job Summary:

As a vital member of the Support Operations Team, you will play a key role in ensuring seamless, efficient operations across multiple office locations. The ideal candidate brings strong organizational and troubleshooting skills, coupled with a hands-on approach to office management and IT support.

Specific Responsibilities:

• Support and administer company software systems, including resolving issues, escalating to vendors, and assisting with onboarding and training for new platforms.
• Coordinate the setup and decommissioning of office spaces, including infrastructure readiness and equipment setup.
• Order office supplies and furniture as needed. Research and recommend cost-effective products and services while managing inventory and expenses.
• Manage third-party service providers such as janitorial, maintenance, and office supply vendors. Track renewals, ensure timely service, and negotiate pricing when appropriate.
• Lead external quote and contract processes, including negotiating terms and reviewing service agreements.
• Ability to travel regularly between office locations to provide hands-on operational and IT support, including hardware installation, phone and computer setup, furniture assembly, and assisting with events.
• Facilitate meetings, take accurate notes, track follow-up items, and escalate issues as needed.
• Provide backup support to team members as needed, including greeting clients, answering phones, and assisting closing teams.
• Support asset and resource management, including IT equipment, physical security, insurance, and licensing compliance.
• Promote the use of systems and processes, re-enforcing company policies and best practices across all areas of the business.
• Track budgets on a per-project basis and assist with overall operations budgeting.
• Assist in onboarding new employees, ensuring a smooth setup and orientation process.

• Bachelor’s degree in Business Administration, Information Technology, or a related field
• 2-3 years of relevant operations or administrative experience.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) 
• Preferred: Experience with advanced Excel functions and formulas, business software configuration, and/or designing automations or workflows
• Strong multitasking ability and a fast learner with a proactive mindset
• Creative and practical problem-solving skills for both short- and long-term solutions
• Advanced IT troubleshooting skills
• Strong verbal and written communication skills and a collaborative attitude
• Ability to sit or stand for extended periods of time
• Ability to walk, bend, and lift up to 50 lbs.
• Manual dexterity to operate office equipment, including computers and phones
• Ability to work in an office environment and travel between office locations as needed
• Valid driver’s license, clean driving record, and reliable transportation for in-state travel

Compensation & Benefits

Holliday Ingram is pleased to offer highly competitive wages, group health insurance (including vision, dental and LTD), 401K, paid time off and holidays, along with a collaborative work environment, growth opportunities, and other great perks.

Holliday Ingram Core Values

LOVES THROUGH SERVICE ~ LISTENS WITH HUMILITY ~ LEADS IN INTEGRITY