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1. Organizes and maintains client files according to firm standards. Collects and files all letters, records, prelitigation/litigation related correspondence, investigations, pleadings, discovery, filings, writs/complaints and other relevant materials. Maintains files accurately and on a timely basis.
2. Transcribes all dictation accurately, expediently and in accordance with firm standards.
3. Schedules, prepares notices, and requests checks for depositions, mediations and other actions.
4. Orders, organizes, copies and reviews medical records as needed.
5. Enters all relevant case and client information into Needles in accordance with firm standards. Maintains a current Needles checklist.
6. Assists with preparing and filing pleadings, motions, briefs, forms, subpoenas and other trial related preparation as needed and requested.
7. Conducts non-legal computer research to support client cases with direction.
8. Generates and maintains settlement folder, client contact and all related documents to ensure that settlements are completed quickly and accurately.
9. Assists with opening, maintaining, and closing estate-related petitions and settlement documents.
10. Generates documentation and prepares correspondence related to referrals and rejections.
11. Performs administrative tasks for attorneys including, but not limited to, processing expenses, maintaining calendars, confirming and scheduling meetings, requesting and mailing invoice payments, proofreading documents, requesting witness fee checks, and coordinating attendance in accordance with subpoenas.
12. Provides administrative support including, but not limited to, typing, filing, preparing correspondence, assisting with reports, presentations, photocopying, faxing, collating, making travel arrangements, answering phones, recording messages and other activities.
Minimum of two (2) years administrative experience in a law firm or in-house legal department preferred.
Minimum of two (2) years of personal injury or related experience preferred.
Associates' or technical degree preferred.
An equivalent combination of training and relevant work experience may be substituted for training/experience on a year-for-year basis.
• Exhibits behavior consistent with ESA's core values of excellence, honesty & integrity, trust & fairness, client-centered, empathy and professionalism.
• Knowledge of the Personal Injury legal process, medical legal billing and coordination of benefits.
• Able to support preparation of documents with strict confidentiality, independently drafting for review and signature as needed. Able to transcribe dictation.
• Strong interpersonal skills and ability to develop relationships with internal and external clients.
• Excellent communication skills both written and verbal.
• Strong organizational skills and detail-oriented.
• Able to effectively handle multiple and shifting priorities and maintain professional composure.
• Able to work in a fast-paced, high energy and team-oriented environment. Able to produce high quality work under pressure and within tight deadlines.
• Able to work independently and as part of a team; resolves issues, manages conflict and solve problems.
• Resourceful self-starter who takes initiative to quickly assimilate and apply new knowledge.
• Advanced computer skills including MS Office applications (Word, Excel, PowerPoint), Adobe Pro, Internet, E-mail, and other software as required.
