Chief Growth Officer

Be a part of an organization making a difference in the Central Florida community! As an Orlando Business Journal’s 2021 Best Places to Work Honoree, Orlando Sentinel’s 2022 Best Workplaces Honoree, and a SHRM Mental Health Ally, Community Legal Services (CLS) is a full service civil legal aid law firm that promotes equal access to justice, specifically for the most vulnerable individuals in our society.

CLS offers:

• 15 paid holidays and 24 days of paid time off
• Excellent physical/mental health, vision, and benefits (With 95% of benefits paid for by company)
• 100% Coverage with Dental Benefits, Life Insurance, Long/Short Term Disability
• 100% 403B match after 1 year of employment (5%)
• CLS pays Bar Dues and CLE Credits
• Student loan reimbursement for Attorneys
• Tuition Reimbursement
• Ability to apply for Public Service Loan Forgiveness (PSLF)
• Fantastic work-life balance
• Various opportunities for upward mobility into leadership/more advanced roles
• Pet Insurance
• Wellness Committee dedicated to employee morale, with events such as company wide retreats, activities, and challenges!

CLS is currently searching for a service-minded, mission-driven individual to fill the following position:

Chief Growth Officer

OVERVIEW

We are seeking a Chief Growth Officer (CGO) to join our executive team and lead our growth initiatives. The ideal candidate will have a proven track record in developing and implementing successful growth strategies that increase revenue and market share. The CGO will work collaboratively with the CEO and other key stakeholders to drive growth and profitability across all areas of the organization. We are looking for someone who is creative, data-driven, and has a strong understanding of customer behavior and market trends.

RESPONSIBILITIES

1. Develop and implement a growth strategy that aligns with and drives the organization’s mission and goals, with a specific focus on marketing, fund development, and strategic partnerships.
2. Identify and build strategic partnerships with community organizations, businesses, and other stakeholders to support the organization’s growth objectives.
3. Collaborate with, educate, and synchronize other departments, cross-functional teams, and the executive team to support and ensure the successful execution of growth initiatives, setting revenue targets, and implementing strategies to achieve them.
4. Collaborate with the Grants team to review and develop funding strategies, coordinating fundraising opportunities.
5. Collaborate with pro bono development and volunteer management teams to review, develop and synchronize volunteer resource strategies and seek to convert volunteers to donors and donors to volunteers.
6. Oversee and enhance fundraising campaigns, including major gifts, annual giving, and planned giving.
7. Plan and execute events to engage donors and raise funds.
8. Identify and cultivate new funding opportunities, partnerships, and donor relationships to diversify revenue streams.
9. Use data and analytics to assess the effectiveness of growth initiatives in marketing, fund development, and strategic partnerships, making data-driven decisions.
10. Define and track key performance indicators (KPIs) for revenue, marketing efforts, and resource development to assess the impact and success of strategies.
11. Monitor and analyze financial performance, making data-driven decisions to optimize revenue growth.
12. Continuously evaluate and adapt growth and marketing plans to meet changing needs and trends.
13. Provide regular reports and updates to the executive leadership team, CEO, and board of directors on progress and outcomes related to growth initiatives, with a specific focus on marketing, fund development, strategic partnerships, and grants.
14. Serve as a key member of the executive team, contributing to the overall direction and strategy of the organization.
15. Identify new market opportunities and lead efforts to enter new markets.
16. Stay up-to-date with industry trends and best practices to identify new growth opportunities.
17. Drive innovation across the organization to ensure long-term growth and competitiveness.
18. Other duties as assigned or as identified in contract SOW.

REQUIREMENTS

1. Commitment         

1. Demonstrating commitment to promoting the mission, vision, and values of CLS.
2. Unwavering dedication to high-quality legal programs, fiscal strength, and organizational integrity.

2. Background and Experience

1. Bachelor's or Master's degree in Business Administration, Marketing, or related field
2. Proven track record of driving revenue growth and market share expansion in a similar role
3. Strong leadership skills and experience managing high-performing teams
4. Excellent analytical and strategic thinking skills
5. Ability to work collaboratively with cross-functional teams to achieve common goals
6. Strong communication and interpersonal skills
7. Experience in developing and implementing growth strategies in a fast-paced, dynamic environment
8. Deep understanding of customer behavior and market trends
9. Ability to identify and capitalize on new market opportunities
10. Experience in managing budgets and resources effectively
11. Must be computer literate using Microsoft Office Suite.
12. Valid Florida automobile license, use of own auto, and proof of insurance necessary.
13. Must be able to travel to the offices within 12 county service areas and sometimes outside of service area.

3.  Physical Requirements

1. Prolonged periods sitting at a desk, driving, and working on a computer.
2. Must be able to lift to 25 pounds at times. 

GENERAL STATEMENT

CLS is an Equal Opportunity Employer: We value a diverse workforce and the promotion of inclusive culture at all levels.

CLS does not discriminate against any employee or qualified applicant for employment from all qualified individuals on the basis of age, race, color, creed, national origin, ancestry, marital or familial status, affectional or sexual orientation, gender identity or expression, sex, disability, socio-economic position, religion, political belief, protected genetic information, military or veteran status, or any other characteristic protected under applicable Federal or State law.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.