Workplace Services Manager - Dublin

About the role

The Workplace Services Manager is responsible for delivering efficient, high-quality workplace operations and employee experience services at the company’s flagship office. This role ensures that the headquarters functions smoothly, safely, and effectively, while fostering a welcoming and productive environment for employees, clients, and visitors.

The ideal candidate is a proactive, service-driven leader with strong skills in organization, vendor management, and facilities operations. Candidates should bring at least 5 years of experience managing large facilities or corporate headquarters, with demonstrated expertise in vendor oversight, facilities systems (such as CAFMs and IWMS or similar), and complex operational projects. Hands-on experience in manual labor, office moves, or building maintenance must be paired with strategic facilities management capabilities and proven leadership in office operations

What you'll do

• Essential Job Functions & Responsibilities
• • Direct and manage the procurement, inventory control, and distribution of office supplies, ensuring optimal availability and cost efficiency.
  • Provide coaching, performance feedback, and professional development opportunities to direct reports (if applicable).
  • Oversee third-party vendors (e.g., cleaning services, HVAC, office supply providers) to ensure high performance, service delivery, and alignment with service level agreements (SLAs).
  • Manage location-specific budgets, including expense tracking, forecasting, and reporting.
  • Ensure compliance with building codes, OSHA regulations, fire/life safety standards, and internal workplace policies, including signage.
  • Serve as site emergency coordinator and co-lead safety training, drills, and incident response efforts with security.
  • Oversee complex office moves, facility upgrades, and service transitions by collaborating strategically with HR, IT, Security, and executive teams to deliver an integrated workplace experience.
  • Oversee office relocations, space assignments, and furniture coordination to ensure efficient use of space and smooth operational transitions.
  • Foster a positive workplace culture by supporting events, communications, and programs that enhance employee engagement.
  • Develop and monitor workplace KPI’s (e.g., employee satisfaction, incident rates, space utilization, and vendor performance) to identify trends and implement data-driven improvements.
  • Monitor emerging workplace trends and provide strategic recommendations to enhance services, policies, and workplace technologies.
  • While this is a leadership role, candidates should be willing to occasionally support hands-on tasks—such as moving office furniture, boxes, or desks—as part of delivering a seamless workplace experience. We value leaders who are not only strategic but also ready to roll up their sleeves when needed to ensure operations run smoothly.
• Essential Skills, Knowledge & Abilities
• • Demonstrate comprehensive leadership in office operations, space planning, vendor management, and hospitality services to ensure efficient, scalable, and compliant workplace environments.
  • Drive procurement strategy and inventory controls, leveraging analytical insights to optimize costs and vendor performance across office supply management functions.
  • Direct third-party service provider relationships, leading contract negotiations, and enforcing SLAs to secure high-quality, cost-effective service delivery.
  • Apply strong financial stewardship through budgeting, forecasting, and expense analysis to support strategic resource planning and organizational goals.
  • Exhibit executive-level communication skills to build and influence cross-functional partnerships, aligning stakeholders and facilitating organizational change initiatives/Excellent communication skills—written and verbal—with a strong, professional presence in diverse workplace interactions.
  • Lead workforce management initiatives, including performance optimization, delegation, employee engagement, and change management to foster a high-performing workplace culture.
  • Comprehensive knowledge of applicable health, safety, environmental, and building regulations to ensure compliance and risk mitigation.

Qualifications

• Bachelor’s degree in Business, Facilities Management, Hospitality, or a related field (preferred), or equivalent experience
• 5+ years of progressive experience in workplace or facilities management, including at least 2 years leading operations across multiple sites or managing a large corporate headquarters
• Intermediate proficiency in MS Office and familiarity with facilities management systems (e.g., FMX, IWMS, CAFM)

Desired :

• Professional certifications such as PMP (Project Management Professional), FMP (Facility Management Professional), or other relevant credentials
• Advanced proficiency in workplace systems and data analytics platforms

If you're a proactive leader passionate about creating exceptional employee experiences and driving operational excellence, we invite you to make a meaningful impact with us. Elevate your career—apply today!