Business Development Manager - Client Teams

JOB SUMMARY & OBJECTIVES
The Manager – Client Teams is responsible for working with Chief Business Development Officers, Business Development Directors and Firm lawyers to proactively provide and coordinate strategic and practical client development, client relationship management and service delivery support for a group of priority Client Teams. 

ESSENTIAL JOB DUTIES & RESPONSIBILITIES
•    Manage a select number of Client Teams (depending on size/complexity of clients), including: help to identify and implement strategies and tactics to expand into new areas of service, improve client satisfaction and grow client revenues; help to develop and execute on short and longer-term priorities/goals, action items, benchmarks, monitor related growth strategies and initiatives, track and monitor financial performance, etc. for such Client Teams
•    Ensure that each Client Team is managed and run in accordance with best practice client account processes and work with lawyers and other administrative departments to successfully execute on projects related to the Client Teams
•    Manage/oversee the lifecycle of strategic initiatives and tactical efforts to support client-wide business development and marketing, including: pitches, Requests for Proposals, events, research, other communications projects and other related efforts
•    Conduct strategic research to identify future sources of business and identify resources to develop content by analyzing legal filings, market conditions and industry trends; and determining factors that will impact proposals
•    Lead complex projects to completion with minimal guidance, including anticipating obstacles, providing solutions; and minimizing downside risks
•    Generate work product of a multi-faceted nature where there is minimal precedent; including but not limited to: creating new pitch content, developing complex pricing proposals and detailed alternative fee arrangements, researching a transaction feature to identify deal precedents, developing a client targeting exercise or a substantive event concept
•    Conceptualize and successfully execute CLEs and other events that support Business Development objectives
•    Work with the Firm’s PR/Communications resources to support public relations efforts, including media interaction, speaking engagements, business association networking, writing opportunities and media events 
•    Manage and mentor junior team members, including managing their workflow and professional development
•    Proactively train and coach team members, flexing leadership style and identifying and addressing issues
•    Prepare and deliver annual performance appraisals for more junior team members, provide timely feedback on performance
•    Work to support, maintain and in some cases manage business development operations and systems, including the Firm’s marketing technologies, databases, website and related applications and processes
•    Perform other duties as assigned

EDUCATION 
REQUIRED
•    Bachelor’s degree required preferably in marketing, communications or English
PREFERRED
•    J.D. or M.B.A. preferred but not required

SKILLS AND EXPERIENCE
REQUIRED
•    Minimum 5 years of demonstrated experience in managing teams and complex projects 
•    Experience cultivating and managing client relationships 
•    Demonstrated leadership skills and experience managing complex projects 
•    Exemplary communication skills, both verbal and written, with a keen ability to effectively present information and communicate with individuals at all levels of the Firm 
•    Demonstrates initiative beyond own work function
•    Ability to use sound judgment to make decisions and remain calm under pressure 
•    Ability to proactively identify and analyze problems, develop solutions and deliver results 
•    Collaborative, team-oriented approach to working with lawyers, multiple seniority levels and departments 
•    Ability to anticipate the needs of the lawyers and those more senior on the team, flexing working and communication styles accordingly to proactively develop & promote effective and positive working relationships 
•    Ability to proactively manage role for oneself and to develop strong relationships with all team members – those more junior, peers and those more senior; possesses a high level of emotional intelligence
•    Ability to maintain a high level of customer service, diplomacy and discretion 
•    Strong project management skills in managing substantive area(s) or function(s); is able to manage the lifecycle of a project with minimal guidance and anticipates obstacles to projects while meeting deadlines in a fast-paced professional environment 
•    Strong attention to detail 
•    Proficiency in MS Office Word, Excel and PowerPoint 
•    Flexibility to adapt to all work situations and work varied hours 
PREFERRED
•    5 years working in a law firm environment, managing teams and complex projects
•    Demonstrated knowledge of the private equity industry is strongly preferred

Salary Information

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