Program Technician II

The Program Technician (PT) II in the Imaging and Record Services Section processes the more complex and sensitive documents and workflows for entry into the Automated Archive System (AAS). The PT II also monitors and processes the Verification, Error Resolution, Expedite, and Final Resolution Queues within the primary scanning application, the Justice Electronic Document Imaging (JEDI) system. The PT II performs various inquiries and activities into the Automated Criminal History System, AAS, Folder Control System, and JEDI, in addition to various tasks related to the processing of fingerprint cards. The PT II must determine the completeness and accuracy of criminal history source documents and be familiar with the criminal justice system and reporting processes for criminal history.

The PT II also provides training and secondary verification review of work produced by various levels of staff in the section, ensuring the final product meets content requirements as needed on the multiple workflows and processes.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.

Salary

• $3,721 - $4,664/month

Qualifications

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• PROGRAM TECHNICIAN II

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience in sorting, reviewing, and preparing documents for scanning

• Performs quality control steps to ensure processing criteria has been met to avoid data errors

• The PT II must determine the completeness and accuracy of documents and be familiar with the criminal justice system

• Will be indexing, importing and scanning for long periods of time and must have computer experience

• Ability to multitask

• Provide trainings to staff

• Scan, upload and process documents

• Ability to retrieve and replace files on 9 ft carriages

• Must be able to carry an armload of 6 to 10 inches of paper-filled folders

• Lift 20 pounds, and push a filled metal cart weighting up to 225 pounds

• Must be able to stoop, kneel, and utilizes a step stool to retrieve folders from mobile shelving units with or without reasonable accommodation

Other Information

Additional Documents

• Job Application Package Checklist
• Duty Statement

Department Information

This position is located in the California Justice Information Services Division, Bureau of Criminal Information & Analysis, Records & Biometric Identification Branch, Imaging & Live Scan Program, Imaging & Record Services Section.

Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov.

Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

Special Requirements

A fingerprint check is required.

Clearly indicate JC-477622 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position, youmust submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

A background check is required (if applicable).

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/5/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How to Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Mail in-CJIS Divisions
Attn: Satnam Shergill - JC-477622
PO Box 160608
Sacramento, CA 95816-0608

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Drop off- CJIS Divisions
Satnam Shergill - JC-477622
4949 Broadway
Sacramento, CA 95820
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Remote and hybrid schedules are subject to management approval. In addition, approved remote and hybrid schedules may be delayed for training purposes.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Satnam Shergill
(916) 210-2513
Satnam.Shergill@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Benefits

Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx.