Client Services Specialist Receptionist Position
Legal Services of Greater Miami See More Job Openings by This Employer
Job Description
CLIENT SERVICES SPECIALIST RECEPTIONIST POSITION
Legal Services of Greater Miami, Inc. (Legal Services), a top-rated non-profit law firm is seeking a highly-motivated, experienced professional with a proven track record to fill the position of "Receptionist/Client Services Specialist.”
Essential functions and responsibilities
- Greet visitors and provide them with the Applicant Screening Form.
- Complete Applicant Screening in case management system.
- Answer phone calls, take messages, and distribute them promptly.
- Make appropriate referrals, including pro-bono services.
- Provide clients with self-help educational materials and general information.
- Interpret during interviews and telephone conversations as needed.
- Conduct client interviews and screen for financial and case eligibility as assigned.
- Conduct intake at outreach sites as assigned.
- Assist at various clinics sponsored by the program
- Performs other duties as assigned.
Requirements:
Must be able to accurately screen clients and make appropriate referrals. Effective communication with clients is essential, ensuring they are treated with respect while maintaining confidentiality. The candidate should be proficient in utilizing the case management system and effectively communicate on the phone, taking accurate messages. They must be willing to accept and carry out directions from their supervisor and exhibit a spirit of teamwork and cooperation when completing job responsibilities. A reliable work record, demonstrating prompt and regular availability, is important. Proficiency in word processing, email, and internet use is required, along with bilingual ability as necessary based on the client community. Finally, the candidate should have ready access to an automobile or other adequate means of transportation. 5 days a week in the office. No hybrid
Salary/ Benefits:
Starting salary $36,500. Salary based on experience. Excellent fringe benefits, including 401(k) retirement plan, as well as life, health, and disability insurance.
How to Apply:
Submit resume and cover letter via Paycor site. Please specify this position on the cover letter and resume.
Job Type:
Full-time/Non-Exempt Position
Legal Services is an equal opportunity employer and will not discriminate against any employee or applicant for employment in any manner prohibited by law. We consider applicants for all positions without regard to race, color, religion, ancestry, national origin, sex, pregnancy, age, disability, marital status, familial status, sexual orientation, source of income, gender identity or expression, and/or status as a victim of domestic violence, dating violence, or stalking
