Senior Billing Coordinator

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The Client Account & Billing Liaison is an integral part of Latham’s Global Finance team and will be responsible for coordinating and performing all activities related to the billing process, and providing follow-up support to billing attorneys, billing secretaries, practice office staff, and clients in all aspects related to billing, as well as preparing and analyzing complex client billing and ensuring all client guidelines, internal protocols, and firm guidelines are followed and enforced. This role will be located in our Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Preparing and analyzing complex client billing; ensuring all client guidines, internal protocol, and firm guidelines are followed and enforced
• Acting as a liaison between the billing attorney/secretarial staff, practice office billing staff, and clients’ staff by providing expert-level subject matter support and responding to internal and external inquiries in a timely manner
• Communicating with customers to ensure their requests from the billing staff are being met, updating customers on the status of tasks and/or projects, and liaising with global Billing teams to provide local-level logistical and technical support
• Liaising with local Finance Committee members in support of Finance Committee objectives, and preparing for and participating in quarterly Finance Committee calls and facilitating any actionable next steps resulting from calls
• Liaising with the eBilling team to ensure corrective action is in place for future submissions
• Generating and reviewing proformas from Elite 3E (pre-existing or generating new charges)
• Providing project analyses as directed; utilizing 3E system for various analytical reports 
• Assisting with year-end closing and reporting
• Assisting with special projects on various issues 
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 
  

We’d love to hear from you if you:

• Demonstrate excellent problem-solving skills
• Possess strong interpersonal and communication skills, with the ability to inspire and motivate others
• Display the ability to foster a growth mindset and drive continuous improvement

And have:

• A high school diploma or equivalent, preferably a bachelor's degree or an equivalent in accounting, finance, business administration, or a related field
• A minimum of six (6) years of experience in general accounting practices, including a minimum of five (5) years’ experience with law firm billing processes and practices
• Prior experience with a professional services billing operations system, preferably

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

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