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Job Description
About the role
Roku is seeking a Billing Coordinator provide billing and Legal Operations support. In this role, you will be responsible for managing the day-to-day operations for invoicing and electronic billing. You will provide matter management support, review invoices, respond to requests from attorneys, finance, AP, and outside counsel. Additionally, this role will support process improvement initiatives and general Legal Operations tasks. Also, you will understand firm and client processes, guidelines, and policies and strive to optimize systems and information to address these requirements.
What you'll be doing- Supports the law department by managing all aspects of billing matter management.
- Onboard new vendors, ensure all required documents are complete and stored in the appropriate repository. Work with AP to ensure vendors are set up in the ERP system.
- Reviews matter set up to ensure compliance with AP invoicing requirements, rate agreements, and outside counsel guidelines.
- Work with vendors to ensure matter participants are set up and assigned to matters.
- Create reports to verify the process is running smoothly. Follow-up with legal team and outside counsel regarding outstanding action items, approvals, invoice rejections, accruals, and budgets.
- Reviews invoice time entries for matter guideline requirements (block billing, task codes, drop-in associate time etc.).
- Review matters to ensure metadata is correct before invoices are processed to AP.
- Monitors monthly WIP, follow-up with non-compliant vendors, prepare reports to identify any issues or trend in WIP data.
- Conduct matter management training as needed.
- Work on continuous process improvement initiatives to improve the e-billing process.
- Support other projects to ensure the law department is running smoothly. This is not limited to but may include document management, contact management, and office administration projects.
- Assumes responsibility for maintaining the highest level of confidentiality of all financial and systems-related information.
- Bachelor’s Degree or Associates Degree 3 – 5 years’ law firm billing experience is preferred.
- Three years of previous law firm experience handling client billing.
- Experience in handling LEDES billing within e-billing platforms. Experience with Legal Tracker is a plus.
- Experience working with contract and document management systems is a plus.
- Experience working with creating purchase requisitions in NetSuite is a plus.
- A high level of proficiency using MS Office: SharePoint, Word, Excel, Power Point and Outlook.
- Must be highly organized, detail-oriented, and able to work under pressure.
- Extremely detail-oriented.
- Ability to multi-task and be flexible/adaptable.
- Excellent verbal and written communication skills, with the ability to talk with all levels of employees and communicate with the partners of law firms.
- Ability to meet strict deadlines.
- Excellent critical thinking skills.
- Ability to maintain strict confidentiality and have a professional demeanor.
- Helpful, congenial, personable, positive.
- Team-oriented, unpretentious, approachable.
- Accountable, takes ownership, corrects mistakes.
