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People's Trust Insurance

Pre-Litigation Claims Adjuster

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  • Deerfield Beach, FL
May 10, 2025

Job Description

Job Title: Pre-Litigation Claims Adjuster
Department:  Claims 
Status:  Exempt
Position Type: Full Time
Reports to: Pre-Litigation Manager
 
General Description: The Pre-Litigation Claims Adjuster is responsible for managing complex first-party homeowners insurance claims, with an emphasis on written and verbal communications with our insureds, public adjusters, attorneys and PTI’s adjusters. This role serves as a critical liaison between the Claims and Legal Departments to facilitate resolution before litigation. 
 
Essential Job Duties:
 
Review, analyze, and compare damage estimates to ensure accuracy and consistency. 
Draft, review, and revise correspondence related to coverage decisions and claims resolutions.
Provide direct support to claims adjusters and supervisors
Act as a Liaison between PTI’s Claims and Legal Departments to resolve claims efficiently before they escalate to litigation. 
Communicate professionally and effectively with homeowners, claims personnel, other internal support staff and management in a customer-focused approach.
Perform additional duties or special projects as requested by management
 
Skills & Qualifications:
 
Excellent organizational, decision-making making and communication skills (both verbal and written).
Ability to prioritize and handle multiple tasks in a fast-paced and evolving work environment.
Proficiency in Microsoft Office Suite (Word, Excel, etc.).
 
Requirements:
 
520/620 adjusters' license required
Familiarity with Xactimate preferred but not required
3 years’ experience in homeowners' insurance claims
 
 



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