Personal Injury Case Manager
J&Y Law See More Job Openings by This Employer
- Full Time
- $30 - $45/hour
- Los Angeles, CA
Job Description
Salary
Responsive recruiter
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
- Vision insurance
About Us
At J&Y Law Firm, we are a rapidly growing, client-centered personal injury and elder abuse practice committed to delivering exceptional service and making a meaningful impact on our clients' lives. With over 60 years of combined legal expertise, we have earned a national reputation for success, having won over 10,000 cases with a 98% success rate. We are currently seeking a passionate and experienced Case Manager to join our Pre-Litigation Team and contribute to our firm's continued growth and success.
Your Role
As the Case Manager at J&Y Law Firm, you will be an essential member of the Pre-Litigation Team, advocating for clients and managing the coordination of their claims. You will work closely with health care providers, insurance adjusters, and the legal team to ensure that each client’s case is thoroughly prepared, and that their needs are addressed promptly and compassionately. Key responsibilities include:
• Client Advocacy & Communication: Serve as the main point of contact for clients, ensuring timely updates on their cases, regular check-ins, and providing empathetic support throughout the claims process.
• Case Management: Manage case documentation, obtain missing information, review police and medical reports, and ensure all necessary steps are taken to move cases forward efficiently.
• Treatment Coordination: Ensure clients receive the necessary medical treatment and track their progress, working in tandem with the legal team to build case value.
• Liaison with External Providers: Communicate regularly with medical providers, adjusters, and other third parties to resolve issues, track medical bills, and maintain up-to-date claim records.
• Claim Process & Documentation: Draft and organize key case documents, manage file updates, and maintain thorough, accurate records in the case management system.
• Property Damage & Financial Assistance: Assist clients with property damage claims, rental assistance, and loss of use claims.
• Problem-Solving & Consultations: Address client inquiries regarding claims, assist with loss wage claims, and provide solutions to any challenges during the claims process.
• Negotiation Assistance: Assist attorneys with case negotiation and settlement under their guidance, as needed.
• Client Experience & Satisfaction: Ensure high levels of client satisfaction by maintaining clear communication and offering exceptional customer service.
Who We’re Looking For
The ideal candidate will have:
• A minimum of 3 years of experience in case management, preferably within a law firm or legal setting.
• Strong customer service skills, including the ability to empathize and resolve problems effectively.
• Excellent organizational, communication, and interpersonal skills.
• A solid understanding of insurance benefits, medical treatment processes, and case management systems.
• Proficiency with Microsoft Word, Excel, Outlook, and case management software (experience with Litify is a plus).
• A high level of professionalism, attention to detail, and the ability to work both independently and within a team environment.
• Strong problem-solving skills and the ability to manage multiple tasks in a fast-paced environment.
• Ability to work with a high degree of empathy, compassion, and professionalism towards clients.
What Sets Us Apart?
• Client-Centered Service: We go above and beyond for our clients, providing personalized attention and transparent communication throughout the process.
• Proven Success & Expertise: With over 10,000 cases won, our track record speaks for itself, and we are proud of our national reputation for success.
• Comprehensive Client Support: We offer holistic support, including medical referrals, transportation assistance, and financial planning.
• Transparency & Trust: Our A+ rating from the Better Business Bureau reflects our commitment to clear, honest communication and ethical practices.
• Community Engagement: We’re dedicated to giving back to our community through charity work, injury prevention initiatives, and supporting accident victims.
Join Our Team
If you’re passionate about helping others and want to make a real impact in a firm that values excellence, growth, and client-centered service, we want to hear from you! Apply today to become part of our winning team.
J&Y Law Firm is an Equal Opportunity Employer. We encourage candidates from all backgrounds to apply, and we are committed to providing reasonable accommodations during the hiring process to ensure equal access to all applicants.
At J&Y Law Firm, we are a rapidly growing, client-centered personal injury and elder abuse practice committed to delivering exceptional service and making a meaningful impact on our clients' lives. With over 60 years of combined legal expertise, we have earned a national reputation for success, having won over 10,000 cases with a 98% success rate. We are currently seeking a passionate and experienced Case Manager to join our Pre-Litigation Team and contribute to our firm's continued growth and success.
Your Role
As the Case Manager at J&Y Law Firm, you will be an essential member of the Pre-Litigation Team, advocating for clients and managing the coordination of their claims. You will work closely with health care providers, insurance adjusters, and the legal team to ensure that each client’s case is thoroughly prepared, and that their needs are addressed promptly and compassionately. Key responsibilities include:
• Client Advocacy & Communication: Serve as the main point of contact for clients, ensuring timely updates on their cases, regular check-ins, and providing empathetic support throughout the claims process.
• Case Management: Manage case documentation, obtain missing information, review police and medical reports, and ensure all necessary steps are taken to move cases forward efficiently.
• Treatment Coordination: Ensure clients receive the necessary medical treatment and track their progress, working in tandem with the legal team to build case value.
• Liaison with External Providers: Communicate regularly with medical providers, adjusters, and other third parties to resolve issues, track medical bills, and maintain up-to-date claim records.
• Claim Process & Documentation: Draft and organize key case documents, manage file updates, and maintain thorough, accurate records in the case management system.
• Property Damage & Financial Assistance: Assist clients with property damage claims, rental assistance, and loss of use claims.
• Problem-Solving & Consultations: Address client inquiries regarding claims, assist with loss wage claims, and provide solutions to any challenges during the claims process.
• Negotiation Assistance: Assist attorneys with case negotiation and settlement under their guidance, as needed.
• Client Experience & Satisfaction: Ensure high levels of client satisfaction by maintaining clear communication and offering exceptional customer service.
Who We’re Looking For
The ideal candidate will have:
• A minimum of 3 years of experience in case management, preferably within a law firm or legal setting.
• Strong customer service skills, including the ability to empathize and resolve problems effectively.
• Excellent organizational, communication, and interpersonal skills.
• A solid understanding of insurance benefits, medical treatment processes, and case management systems.
• Proficiency with Microsoft Word, Excel, Outlook, and case management software (experience with Litify is a plus).
• A high level of professionalism, attention to detail, and the ability to work both independently and within a team environment.
• Strong problem-solving skills and the ability to manage multiple tasks in a fast-paced environment.
• Ability to work with a high degree of empathy, compassion, and professionalism towards clients.
What Sets Us Apart?
• Client-Centered Service: We go above and beyond for our clients, providing personalized attention and transparent communication throughout the process.
• Proven Success & Expertise: With over 10,000 cases won, our track record speaks for itself, and we are proud of our national reputation for success.
• Comprehensive Client Support: We offer holistic support, including medical referrals, transportation assistance, and financial planning.
• Transparency & Trust: Our A+ rating from the Better Business Bureau reflects our commitment to clear, honest communication and ethical practices.
• Community Engagement: We’re dedicated to giving back to our community through charity work, injury prevention initiatives, and supporting accident victims.
Join Our Team
If you’re passionate about helping others and want to make a real impact in a firm that values excellence, growth, and client-centered service, we want to hear from you! Apply today to become part of our winning team.
J&Y Law Firm is an Equal Opportunity Employer. We encourage candidates from all backgrounds to apply, and we are committed to providing reasonable accommodations during the hiring process to ensure equal access to all applicants.
Compensation: $30.00 - $45.00 per hour
Founded by attorneys Jason B. Javaheri and Yosi Yahoudai, the law firm of J&Y is committed to fighting for those who have been injured in an accident. Through our many years of personal injury practice, we know how difficult recovering can be as you try to get back to your normal routine. We will offer you our compassion and knowledge and give you peace of mind as we fight to obtain the compensation you deserve.
The law firm of J&Y serves clients in Los Angeles, San Diego, Orange County, San Bernardino County, San Francisco County, Sacramento County, and all of California. Our highly-skilled legal team will diligently serve your needs throughout the duration of your case.
- $30 - $45/hour
