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Job Description
Chronologies Legal Assistant will assist with preparing a legal report that provides a concise, factual, and informative summary of the foreclosure process. Maintain a daily workload to meet all client and regulatory requirements. Daily work is distributed to all of the team members for completion each day. Maintains a working knowledge of work rules and/or changes of these rules governing chronologies.
ESSENTIAL FUNCTIONS
- Complete daily workload and ensures that all prepared chronologies for clients are completed in accordance with governing work rules, client procedures and service level agreements
- Handles/Ensures all escalations on correspond with attorney, sales and clients on issues that will be included on the chronologies in applicable timeframes.
- Ensure all chronology reports are sent to the requestor via Lender system
- Respond to client inquires via phone, email, and lender systems regarding additional details about the chronologies.
- Assist with Maintaining workflow timeliness through investor prioritization including approaching standard items and RUSH items, to maximize compliance with client service level agreements.
- Stay informed of client changes and updates and take appropriate action as required.
- Stay informed of CFPB changes state regulatory changes.
- Perform other duties as required.
- $20 - $22/hour
