Division of Medi-Cal Fraud and Elder Abuse, Office Receptionist

Under the general direction of the Crime Analyst Supervisor for the Division of Medi-Cal Fraud and Elder Abuse (DMFEA), the incumbent will perform a variety of administrative support duties which require independence of action, knowledge of departmental policies, good judgment, and a thorough knowledge of appropriate clerical practices.

This position will be the first point of contact to the DMFEA San Diego Regional Office staff, as well as outside visitors. The Office Technician will be tasked with general receptionist duties, providing clerical support to the DMFEA San Diego Regional Office. The incumbent will exercise a high degree of initiative, independence, and professionalism in the performance of a variety of duties which include, but are not limited to: answering a multi-line telephone and referring calls to appropriate staff; processing administrative and personnel paperwork; transcribing investigation records; assisting with scanning, importing documents and adding docket events into the ProLaw case management system; processing and distributing mailings; managing time keeping records for the office; scheduling and arranging conference rooms; ordering and maintaining a stock of office equipment and supplies; operating facsimile and copy machines; assisting with data entry projects in various law enforcement databases and maintaining office vehicle repairs and upkeep; maintaining and updating staff training records and assist other DMFEA staff on an as-needed basis.

You will find additional information about the job in the Duty Statement.

Salary

• $3,829 - $4,794/month

Qualifications

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (TYPING)

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The Division of Medi-Cal Fraud and Elder Abuse is recruiting for a talented and highly motivated individual with excellent organizational skills; the individual must have the ability to multi-task and prioritize, work well under pressure and communicate effectively both orally and written, evaluate situations accurately and take effective action and work cooperatively with all levels of staff. The individual should be dependable, motivated, punctual, have good attendance habits, all while being a team player. The most competitive candidates will have knowledge in one or more of the following areas: Microsoft Word, Excel, PowerPoint, and ProLaw.

Other Information

Additional Documents

• Job Application Package Checklist
• Duty Statement

Department Information

• This position is located in the Division of Medi-Cal Fraud and Elder Abuse, San Diego Regional Office.

• Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

• Individuals who are new to State service must have list eligibility in order to gain employment with the Department of Justice. To access the Office Technician (typing). Examination and obtain list eligibility, please click HERE.

• Additional exams and information can be found at: https://oag.ca.gov/careers/exams.
  

• For more information about the department, please visit the Attorney General’s website a https://www.oag.ca.gov/.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

• A fingerprint check will be required.

• Clearly indicate JC-497595 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.

• Clearly indicate the basis of your eligibility in the "Explanations" section located on the first page of your State Application.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/11/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How to Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
DMFEA Personnel
Attn: Jessica Mowry (JC-497595)
2329 Gateway Oaks Drive
Sacramento, CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
DMFEA Personnel
Jessica Mowry (JC-497595)
2329 Gateway Oaks Drive
Sacramento, CA 95833
09:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - The Statement of Qualifications (SOQ) serves as documentation of your ability to present information clearly and concisely in writing and should be typed in 12-point Arial font, single-spaced, and no more than two paragraphs in length. Failure to submit a SOQ will disqualify you from consideration.
  
  Please describe your experience using various Microsoft programs and provide specific examples of your experience.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Working Conditions

DMFEA’s current telework agreement for the Office Technician classification is Office-Centered.

Additional Information on Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Benefits

Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx