Legal Manager

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

This position provides legal advice, guidance and assistance in the development and implementation of strategies and policies that support the company's business operations, as well as efforts in compliance with a variety of regulatory schemes. Manages legal cases against TCPR. This position serves as a channel of communication to receive and direct compliance issues to appropriate resources for investigation and resolution. He is also responsible for developing a plan to comply with applicable laws and regulations. Also, monitors the regulatory compliance implementation and provides guidelines, ideas and support to business units. This position supervises the Vendor Management administration process as well.

Primary Job Accountabilities

Supervision – Compliance, Legal & Supplier Management:

• Supervises the Compliance, Legal & Supplier Management Department
• Builds and maintains a trusted rapport with Enterprise Compliance and Legal to remediate known issues of non-compliance.
• Reviews content of marketing and digital channels including websites and mobile applications.
• Legislative tracking and reporting. Analyzes, interprets and implements new laws and regulations.
• Remain current on state and federal laws, regulations and guidance applicable to TCPR’s current and planned products and services impacting strategic plans.
• Advise on corporate governance matters.
• Advise on legal and regulatory requirements related to the auto financing industry.
• Works in a cross-departmental environment partnering with other departments to accomplish the unit’s goals.
• Provides legal support and assesses on applicable laws and regulations matters to business units.
• Manages and represents or coordinates TCPR representation in all legal cases and hearings. Reviews and approves, together with In House Attorney & Chief Compliance Officer, legal memorandums, strategies, and/or filings.
• Manage identity thefts and frauds
• Follows up on DACO (Consumer Affairs) cases.
• Manages customer complaint processing. Ensures all complaints are duly responded to in accordance with applicable policies, statutes, and regulations.
• Interprets, drafts, reviews and modifies vendor and business relationship agreements.
• Lead the Supplier Management process and review contracts terms and conditions.

• Assures supplier agreements are up to date and statutory requirements are met. Monitors supplier compliance with the contractual terms, conditions, and requirements.
• Ensures supplier oversight is completed, which includes facilitating operational calls, quarterly business reviews, and periodic onsite visits to the vendor locations.
• Oversight of supplier accountability in incorporating compliance policies, procedures, and regulations into their day-to-day responsibilities.
• Oversight of reconciliations, performed by the business units, for monthly invoices, partner expenses, and discrete financial transactions ensuing all invoices are supported, accurate, and compliant with contractual terms.
• Supervises compliance expectations, and Service Level Agreements, as well as appropriate and enforceable consequences for violating compliance related responsibilities.

• Coordinates and performs notary work for the corporation and maintains the local Notary Bar to date for such purposes. Notarize sworn statements required by the business units and transfers of equity.
• Completes Kaizen projects to support Kaizen culture and improve efficiencies and operational excellence in the Legal & Compliance Department.
• Supports In-House Attorney & Chief Compliance Officer in different matters

Compliance Assessment & Trainings:

• Coach and develop a team to identify, assess, and remediate compliance impacts and risks. This entails working with the business to develop a plan of action, document the plan, and drive the remediation to completion based on the established target completion dates.
• Promote professional development opportunities for the team, including external and internal training, exposure, and experiences, and share information gained with co-workers.
• Executes compliance reviews to determine effectiveness and adherence of business units to established policies, procedures, laws and regulations.
• Provides direction to team and business units responsible for issue remediation, corrective action, change management, complaint management, and development of policies and procedures.
• Enhance reporting and distribution system to ensure results, including key findings, areas of risk and other required deliverables are provided to management and key stakeholders to provide visibility and review of corrective action plans/progress in critical functions.
• Responsible for completing and reporting Compliance assessments.
• Monitors and evaluates TCPR’s units and departments on compliance risk matters in accordance with the working plan.
• Prepares and discusses Compliance Reports for TCPR.
• Develops action plan and ensures recommendations resulting from compliance reports are implemented.
• Coordinates and executes trainings in accordance with the compliance risk evaluation results.
• Coordinates and executes corporate compliance trainings for TCPR’s units and departments.
• Revises and publishes compliance newsletters.

Policies, Procedures and Other Forms:

• Develops and analyzes TCPR Policies on regulatory compliance matters.
• Actively interacts with various business units to understand process drivers and cultivate buy-in to new governance processes designed to mitigate TCPR’s risk.
• Ensures Policies, Procedures, Exhibits and Other forms are updated.
• Creates and updates Corporate and Compliance & Legal Department Policies, Procedures, Exhibits and Forms
• Assists in preparing policy recommendations for approval by the In-House Attorney & Chief Compliance Officer.
• Assists in the implementation of new policies and procedures, as adopted.
• Directs the design and development of new TCPR forms to ensure consistency with current procedures and business requirements. Explores methods to integrate TCPR forms and related workflow procedures with any new or existing TFS technologies.

Knowledge and Skills

Education

• Four-Year College Degree (BA or BS): General studies
• Advanced Degree. Specify: Juris Doctor

Experience – Subject Matter Expertise

• 5-10 years of relevant / progressive work experience (Compliance in banking/financing industry)

Licenses, Certifications & Specialized Skills (if applicable)

• Puerto Rico Bar
• Puerto Rico Notary Bar
• Analytical, interpersonal, writing, problem solving, decision making, time management, research, and communications skills.
• Ability to work with new and changing situations, including new industry regulations.
• Able to consolidate, compare and decipher quantitative data quickly and accurately.
• Experience with MS Office applications, including Excel, Word, PowerPoint and Access.
• Experience with data mining/extraction tools helpful.
• Experience with Electronic Workpaper Management Systems helpful.

Additional Comments, Including Unique Circumstances

• This position is based out of San Juan, Puerto Rico.
• This job could require traveling up to 10% of the time.

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.