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Shasta County

Legal Process Clerk I/II

Shasta County See More Job Openings by This EmployerArrow
  • Full Time
  • $36,180 - $50,172/year
  • Redding, CA
November 19, 2025 Law Clerk

Job Description

THE CURRENT VACANCY IS IN THE SHASTA COUNTY PUBLIC DEFENDER’S OFFICE


ORAL EXAM IS TENTATIVELY SCHEDULED FOR DECEMBER 2025


RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED


FINAL FILING DATE: DECEMBER 05, 2025, AT 12:00 PM


SALARY INFORMATION


Legal Process Clerk I: $3,015-$3,849 APPROXIMATE MONTHLY* / $17.40-$22.20 APPROXIMATE HOURLY*

Legal Process Clerk II: $3,276-$4,181 APPROXIMATE MONTHLY* / $18.90-$24.12 APPROXIMATE HOURLY*


This position is in the UPEC General bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements


ABOUT SHASTA COUNTY


Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere.  With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.


ABOUT THE DEPARTMENT


For over 20 years the Shasta County Public Defender’s Office has provided representation to those who are unable to afford an attorney.  Our mission is to provide compassionate, holistic defense to those in need, ensuring that every client receives comprehensive legal representation tailored to their unique experiences, goals, and needs.  We are dedicated to providing zealous, ethical, effective advocacy while protecting the dignity, rights, and humanity of each person we represent.


We serve diverse communities, including those most marginalized in our society, with unwavering commitment to justice. Each year, our office represents hundreds of indigent defendants charged with misdemeanor, felony, and juvenile offenses. We also handle an array of civil matters including guardianships, termination of parental rights, and conservatorship matters.  Our role is to protect the constitutional rights of justice-involved individuals and to hold the government accountable, ensuring that fairness and due process are upheld in every case.


We foster a supportive and empowering environment where our attorneys and staff are encouraged to grow both professionally and personally. By investing in our team’s well-being and development, we create a culture of excellence, advocacy, and integrity. We are committed to building a sustainable criminal defense practice that serves our clients and our community for generations to come.


ABOUT THE POSITION


The Legal Process Clerk I/II (LPC) plays a vital role in supporting the mission of the Shasta County Public Defender’s Office.  Assigned to the reception desk, the LPC serves as the first point of contact for clients, visitors, and justice-system partners, creating a professional and welcoming environment for all who enter the office.


The LPC is responsible for answering and directing a high volume of phone calls, providing accurate general information to the public, and fielding communications from the Court and other justice stakeholders.  The position also assists attorneys and staff by preparing a variety of legal documents and correspondence, including subpoenas, proofs of service, and client letters.  The LPC is responsible for scheduling client appointments, reserving meeting spaces, and supporting daily office operations by processing incoming mail and discovery materials, and ensuring timely communication of important case-related information.


Success in this role requires the ability to accurately identify, prioritize, and complete tasks in a fast-paced legal environment, while seeking guidance from attorneys or management when urgent, complex, or unfamiliar issues arise.  The LPC must consistently demonstrate professionalism, emotional intelligence, and strong judgment.  The ability to remain composed, patient, and compassionate when dealing with individuals suffering from mental illness or substance abuse issues is essential, as is the ability to deescalate difficult situations.   Strict adherence to ethical standards, including the responsible handling of protected/confidential information is required.


If you are committed to public service and eager to contribute to a team dedicated to protecting the constitutional rights of our community, we encourage you to apply.


DISTINGUISHING CHARACTERISTICS


Legal Process Clerk I is distinguished from the general clerical series by the specialized knowledge required to perform duties in a legal setting involving a wide variety of legal terminology, forms, and procedures. Legal Process Clerk I is distinguished from the next higher class of Legal Process Clerk II in that the former is the trainee class in the series. Duties may vary somewhat depending on which office the incumbent is assigned.


Legal Process Clerk II is distinguished from the general clerical series by the specialized knowledge required to perform duties in a legal setting involving a wide variety of legal terminology, forms, and procedures. Legal Process Clerk II is distinguished from the next lower class of Legal Process Clerk I in that this class is considered to be the journey-level class in this series and incumbents are expected to be able to perform the full range of duties. Duties may vary somewhat depending on which office the incumbent is assigned.


IDEAL CANDIDATE


The ideal candidate for this position is a motivated, reliable, and professional individual who thrives in a fast-paced legal environment.  They must be able to multitask effectively, handle a high volume of work with accuracy, and intuitively recognize when an issue can be resolved independently versus when it requires escalation to an attorney or management. The ideal candidate will bring strong problem-solving abilities, including the capacity to identify issues, evaluate options, and implement appropriate solutions with minimal supervision.


Successful candidates will demonstrate:


  • Strong oral and written communication skills, with the ability to interact effectively and respectfully with clients, the public, attorneys, and staff.
  • Ability to manage multiple phone calls and in-person interactions simultaneously while maintaining professionalism and composure.
  • Exceptional customer service skills, providing courteous and respectful assistance to individuals of diverse backgrounds and experiences.
  • Independent problem-solving skills, including the ability to analyze situations, identify appropriate next steps, and take initiative to resolve routine issues without constant direction.
  • Sound judgment, with the ability to assess situations and make well-reasoned decisions.
  • Emotional resilience, including the ability to accept constructive feedback, remain calm under pressure, and navigate high-stress or sensitive situations effectively.
  • Strong teamwork and collaboration, working cooperatively with colleagues, clients, and justice-system partners.
  • Attentive listening and comprehension, with the ability to follow oral instructions and to plan, organize, and prioritize work efficiently.
  • Experience performing specialized and responsible office support tasks, preferably in a legal or governmental setting, with knowledge of legal terminology and standard clerical procedures.


The ideal candidate will be committed to public service, adaptable to the dynamic needs of the office, and ready to contribute positively to a high-functioning, client-centered legal team.


EXAMPLES OF ESSENTIAL DUTIES

Assignments for Legal Process Clerks are in the District Attorney, Public Defender, Probation, Child Support Services, and Sheriff’s Offices.  Depending on the assignment, any of the following duties will be required to be performed. Duties may include, but are not limited to, the following:


Learns to receive and process legal documents for filing in criminal, civil, juvenile, family law, child support, and probate actions; examines documents for jurisdiction, accuracy and completeness and enters into register of action; initially calendars cases; checks and issues subpoenas, summonses, writs of execution, possession, attachments, seizures of property, and similar documents; indexes and cross indexes proceedings; searches records and files for prior actions; answers questions for attorneys and the public; collects fees, makes change, writes receipts and keeps records; types dictation and documents involving considerable legal terminology, such as complaints, warrants, motions, petitions, stipulations and judgments; acts as an information source regarding department policies, procedures, and activities; performs data entry and filing of booking reports and miscellaneous paperwork; contacts various agencies throughout the county to verify information (ex: obtaining police reports, court dates, etc.); prepares the Court calendar; maintains confidentiality of information in accordance with departmental policy, as well as all applicable laws and regulations; receives calls and directs callers to appropriate personnel; files reports and miscellaneous paperwork; obtains and assembles information from files; provides general assistance to the public; interacts with clients; assists in-house personnel, as well as outside agencies in obtaining information, and performs related duties as assigned.


Legal Process Clerks in the Sheriff’s Office perform a wide variety of law enforcement support tasks. The incumbent learns to perform various record keeping functions and serve the public with fingerprinting and licensing needs, issuing permits such as concealed weapons, explosive, secondhand, and tree cutting permits. Other responsibilities include: act as an information source regarding department policies, procedures, and activities; perform data entry and filing of booking reports, crime cases, restraining orders and miscellaneous paperwork; confirm warrants; contact various agencies throughout the country to verify information (missing persons, stolen property, warrants, etc.); maintain confidentiality of information in accordance with departmental policy as well as all applicable laws and regulations; receive money over the counter and issue receipts; receive calls; determine proper actions to be taken and direct callers to appropriate personnel; type crime reports, news releases, and other material; obtain and assemble information from files; operate radio; and, perform related duties as assigned.

QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.


Any combination of education and experience sufficient to directly demonstrate possession and application of the following: 


Legal Process Clerk I:


Knowledge of:  Legal terminology; office procedures and practices; Business English, including vocabulary, correct grammatical usage and punctuation. 


Ability to:  Depending on assignment, type at a speed of not less than 45 words per minute from clear copy; depending on assignment, may require an alphanumeric data entry test score of 6,000 kph with a 95% accuracy rate; operate standard office equipment; maintain accurate records; receive and account for fees; learn civil, criminal, juvenile, domestic, probate, family, child support, and other statutes governing the District Attorney, Probation, Public Defender, Child Support Services, or Sheriff’s Office; learn the operations and procedures of the District Attorney, Probation, Public Defender, Child Support Services, or Sheriff’s Office; learn the legal terminology and forms used in the District Attorney, Probation, Public Defender, Child Support Services, or Sheriff’s Office; 


Legal Process Clerk II: 


Knowledge of:  Civil, criminal, juvenile, domestic, probate, family, child support, and other statutes governing the District Attorney, Probation, Public Defender, Child Support Services, or Sheriff’s Office operations and procedures of the District Attorney, Probation, Public Defender, Child Support Services,  or Sheriff’s Office; legal terminology and forms used in the District Attorney, Probation, Public Defender, Child Support Services, or Sheriff’s Office; office procedures and practices; business English, including vocabulary, correct grammatical usage and punctuation. 


Ability to:  Determine acceptability and process criminal and/or civil documents; deal courteously and tactfully with attorneys, other employees and the public; depending on assignment, type at a speed of not less than 45 words per minute from clear copy; depending on assignment, may require an alphanumeric data entry test score of 6,000 kph with a 95% accuracy rate; perform legal clerical work; receive and account for fees; operate standard office equipment; maintain accurate fiscal records. 


MINUMUM QUALIFICATIONS


Legal Process Clerk I: One (1) year of responsible clerical experience in work that would have provided some familiarity with legal terminology. 


Legal Process Clerk II: One (1) year of experience comparable to a Legal Process Clerk I with Shasta County. 


SUPPLEMENTAL QUESTIONS


Responses to the following must be submitted with a completed application.


  1. Do you have one (1) year of responsible clerical experience? If “Yes” please provide details including, but not limited to, employers, dates of employment, and job duties. If “No,” type N/A.
  2. Do you possess one (1) year of experience comparable to a Legal Process Clerk I with Shasta County? If “Yes,” please provide details including, but not limited to, employers, dates of employment, and job duties. If “No,” type N/A.
  3. The Public Defender’s Office serves individuals facing a wide range of criminal charges, including serious felonies. Many clients also experience mental health conditions, substance use challenges, homelessness, or other significant life stressors.  Are you comfortable working with this population?  Yes/No


PHYSICAL DEMANDS AND WORK ENVIRONMENT


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 


OTHER CONSIDERATIONS


  • All new employees are required to have their paycheck directly deposited to a bank account.
  • Some positions may require a valid California driver's license and acceptable driving record according to County policy.
  • Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
  • As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
  • Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing. 
  • Shasta County participates in E-Verify. For more information visit DOJ Right to Work Poster. If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer. 
  • In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
  • Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California – General  
  • Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 9.5% his/her pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at Shasta County Employee Benefits for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County, website are for information purposes only. To the extent the provisions of the flyer or the County website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.


APPLICATION AND SELECTION PROCEDURES

Shasta County Personnel will accept applications and responses to the supplemental questions until 12:00 p.m., on 12/05/2025. A resume and/or cover letter will be accepted in addition to the application but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as “Refer to resume and/or cover letter,” or “See attached resume and/or cover letter.” The application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered. 


Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof. 


Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran must provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) with the employment application on or before the final filing date. 


Applicants are encouraged to apply online at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.


Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.


Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act.


SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Shasta County Personnel

1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515


Salary
  • $36,180 - $50,172/year


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