Senior Manager of Collections

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The Senior Manager of Collections is an integral part of Latham’s Global Finance team and will be responsible for implementing a robust collections management structure within the firm, as well as developing and implementing a comprehensive collections management structure to enhance the firm's collections process. This role will be located in our Global Services Office in downtown Los Angeles. Please note that this is a hybrid role requiring in-office presence three days per week, or as business needs dictate. Please note that this role will require travel up to 25% of the time initially, and may be subject to change. 

Other key responsibilities include:

• Collaborating with local accounting managers and office administrative leaders to establish and maintain effective collections procedures and stay apprised of collections activity
• Proactively engaging with local accounting managers, office administrative leaders, e-Billing teams, and billing attorneys to address and resolve complex collections issues
• Reviewing accounts receivable ledgers regularly to determine the most effective course of action for overdue accounts
• Corresponding with clients daily by email/phone regarding payment, providing copies of invoices, spreadsheets, and account information as needed
• Preparing and distributing collection letters and statements of account with strong attention to detail
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 
  

We’d love to hear from you if you:

• Display a proven track record of successfully implementing collections strategies and improving collections cycles
• Possess experience with the selection, implementation, and optimization of collections software
• Demonstrate familiarity with automated collections processes or AI-driven tools for improving collections efficiency

And have:

• A bachelor’s degree or equivalent; relevant experience may be considered in lieu of a degree
• A minimum of ten (10) years of experience in inventory management or collections
• Experience in a law firm or professional services environment, preferably

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)​.  Please click the link below to review the Ordinance.

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