Job Description
Overview To provide efficient and skilled legal secretarial support services to the Claims Legal Department. Major Areas of Accountability Types or transcribes, edits, and proofs legal department's general correspondence, memos, reports and documents in a professional, accurate and timely manner. Composes and types correspondence and memos as assigned or anticipated for legal department. Opens and closes legal files and maintains legal filing system in an organized and accurate manner. Coordinates all meetings by scheduling dates and conference rooms, preparing necessary material, and notifying appropriate personnel of dates and times. Maintains appointment calendar and diary system for legal department. Answers incoming telephone calls to the legal department in a courteous and professional manner; routes calls to appropriate personnel or takes messages as needed; greets visitors to legal department in a courteous and professional manner and announces caller to appropriate personnel. Enters and updates data regarding litigated files in computer system, including data about the nature of the claims, period of litigation, and attorney time spent on the file. Schedules independent medical examinations; arranges for obtaining medical and other evidentiary records. Coordinates the accumulation of data and assumes responsibility for the accuracy of data recorded on various statistical reports or lists. Processes invoices and payments for medical records and vendors in a timely manner. Ability to learn, adapt, and implement new technology. Performs other duties and responsibilities as assigned. Personality and Working Style Strong character Alignment with company values, mission, and vision Trustworthy and honest Decisive Curious and persistent Passion for innovation Willingness to learn Adaptive to changing (tolerance for ambiguity) Desire to collaborate to achieve corporate goals Strong communicator Effective communication skills - written and oral Empathetic listener and open-minded Commitment to accountability Good interpersonal skills with team approach to job performance Technical Minimum typing speed of 50 words per minute Ability to transcribe dictated material quickly and accurately Computer literate with working knowledge of word processing, Windows, Microsoft Word and Excel Education and Experience High School Diploma required Minimum two years experience as a legal secretary, preferably in an insurance defense setting