Pre-Litigation Case Manager

Location Requirement: Applicants must reside in South Carolina, North Carolina, Georgia, Tennessee, Kentucky, or Virginia.

Are you an experienced personal injury case manager or paralegal looking for a fast-paced, client-focused role? The Jeffcoat Firm is dedicated to helping individuals navigate challenging legal situations. Under the leadership of CEO Michael Jeffcoat, our mission is to deliver exceptional legal representation to clients throughout South Carolina. Our team is made up of ambitious, resilient professionals who are passionate about providing outstanding client service and supporting one another.

As a Paralegal (Case Manager) at The Jeffcoat Firm, you will manage personal injury tort cases from start to finish, guiding clients through the civil claims process, from medical treatment to settlement. You will serve as the primary point of contact, advocating for clients and negotiating with insurance companies on their behalf. This role is highly collaborative, working closely with attorneys, record coordinators, and legal assistants to ensure seamless case management.

• Independently manage personal injury tort cases, ensuring timely movement through pre-litigation.
• Maintain detailed documentation of all case-related actions and communications.
• Provide regular case updates to clients, assist with medical treatment coordination, and educate them about the personal injury claims process.
• Develop strong client relationships by going the extra mile to provide support.
• Gather, review, and organize legal documents and evidence for attorney evaluation and case preparation.
• Analyze and summarize medical records and billing statements.
• Draft settlement demands with supporting evidence.
• Negotiate and reduce medical liens.
• Collaborate with internal teams to ensure timely case resolution.
• Participate in daily and monthly meetings.
• Perform additional duties as needed.

• Minimum of two years of experience managing personal injury tort cases required.
• High school diploma or GED required; college degree preferred.
• Prior experience in litigation or pre-litigation at a law firm is highly desired.
• Familiarity with auto and health insurance subrogation is a plus.
• Strong understanding of auto accident claims, personal injury case management, and settlement negotiations.
• Excellent interpersonal, communication, and writing skills.
• Proficiency in Microsoft Office and legal case management software.
• Ability to multitask and work both independently and as part of a team.

• Competitive Pay: $25 per hour
• Comprehensive Benefits: Medical, dental, and vision insurance, plus parental leave and a 401(k) plan with employer contributions.
• Work-Life Balance: Generous paid time off, including 12 paid holidays.
• Community Engagement: 8 hours of paid volunteer time per quarter.
• Supportive Culture: Transparent leadership, professional growth opportunities, and a collaborative work environment.

• Schedule: Monday – Friday, 8:30 AM – 5:30 PM.

If you’re a skilled personal injury case manager or paralegal ready to take the next step in your career, we’d love to hear from you!

The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact Talent Acquisitions at hiring@thejeffcoatfirm.com.