Billing Coordinator

Potter Anderson & Corroon LLP, a major Delaware law firm with a diverse business practice, is seeking a Billing Coordinator to join our Finance Team.  The Billing Coordinator compiles, manages, and executes attorney billing; maintains contact with attorneys, staff, vendors, and clients; and observes confidentiality of client and firm matters.

This position reports to the Billing Manager.

DUTIES/RESPONSIBILITIES:

• Compile and process a high volume of attorney bills to clients on a monthly basis.
• Review and edit pre-bills in response to attorney and legal administrative assistant requests.
• Apply retainer/on-account funds as directed by attorney and as per Firm policy.
• Execute complex bills, such as multiple discounts by matter, split party billing, and preparation of electronic bills, in a timely matter.
• Submit invoices electronically and assist in resolving issues that might arise.
• Review and verify the accuracy of billing supporting documentation as required.
• Research and respond to inquiries regarding billing issues and problems.
• Identify and resolve billing inaccuracies.
• Create billing schedules and various other billing analyses as required.
• Effectively interact and communicate with attorneys, legal assistants, and clients.
• Respond to internal and external inquiries in a timely manner.
• Work cooperatively with collections staff and assist with accounts receivable issues to minimize credit balances.
• Observe confidentiality of client and firm matters.
• Assist with special projects as needed.
• Flexibility to work additional hours as needed.
• Perform other duties as assigned.

REQUIREMENTS:

• High school diploma (Bachelor’s degree preferred).
• Minimum 3 - to 5- years of experience in a similar position. Law firm, corporate legal, or related billing experience required.
• Strong analytical, organizational, and data management skills.
• Demonstrated ability to communicate clearly and effectively, both in writing and orally with lawyers, staff, vendors, and clients regarding commitments, deadlines, challenges and requests.
• Demonstrated knowledge of MS Excel, Word, and Windows applications.
• Aderant experience strongly preferred.
• Experience with electronic billing systems such as Legal Exchange, CounselLink, TyMetrix and Collaborati.
• Experience with BillBlast strongly preferred.
• Ability to multi-task and meet deadlines in a fast-paced business environment.