Technical Business Analyst | Reporting Analyst

POSITION SUMMARY

The Business/Reporting Analyst is a strategic technical role that works closely with key business stakeholders, operational managers, cross-functional teams, subject matter experts, and external stakeholders to understand the drivers for business change and enable tasks that align with the company's strategic objectives. This technical position plays a crucial role in the successful onboarding of large mass-tort projects and other strategic technology initiatives, ensuring proper staffing, support, and adoption.

DEPARTMENT: IT

POSITION LOCATION: Dallas, TX 

JOB RESPONSIBILITIES

•  Conduct business systems process analysis, needs assessments, and identify project blockers to align information technology solutions with business initiatives.

•  Prepare functional and technical specifications to drive successful onboarding of new projects.

•  Coordinate with product, training, documentation, and support teams to deliver comprehensive and effective implementation experiences for end-users.

•  Oversee organizational change management initiatives related to technology implementations.

•  Serve as a liaison between technology and business teams, ensuring effective integration of software solutions into business processes.

•  Monitor and report on key metrics related to technology adoption, user satisfaction, and business impact.

•  Ensure technology implementations incorporate relevant security standards and data privacy requirements.

•  Build and maintain strong business relationships using various techniques such as interviews, workshops, and business process analysis.

•  Evaluate information from multiple sources to reconcile conflicts and provide clearly written documentation.

•  Communicate regularly with business stakeholders to manage expectations of project scope and delivery.

•  Identify areas for business improvement, process optimization, and increased effectiveness.

 

KNOWLEDGE, SKILLS, AND ABILITIES

• Proven track record of successfully working on and delivering complex, high-impact technology projects in a fast-paced environment.

• Strong understanding of organizational change management principles and best practices.

• Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.

• Ability to translate technical concepts into business-friendly language and communicate effectively with both technical and non-technical audiences.

• Experience with enterprise-level software solutions.

• Project management skills, with experience in Agile and/or Waterfall methodologies.

• Familiarity with modern software development methodologies, such as Agile and DevOps.

 

EDUCATION AND EXPERIENCE

• Bachelor’s degree in business administration, Information Technology, or a related field or related work experience.

• 5+ years of experience in technology project management, software implementation, or related roles, with at least 2 years in a consultant role.

• Strong understanding of SQL and data analysis.

• Experience with PowerBI or Tableau and other data reporting tools.

• Experience Jira and other project management tools a plus

 

BENEFITS

• 401(K) retirement plans with matching contributions.
• Comprehensive health insurance coverage.
• Dental and vision insurance plans.
• Parental leave to support work-life balance.
• Short-term and long-term disability coverage.

 

ABOUT ARCHER
ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. The company plans to continue leveraging technology and top-tier talent to enhance customer service and offer new product lines and services.

ARCHER’s core offering is post-settlement Healthcare Lien Resolution Administration and QSF (Qualified Settlement Fund) Administration and payments processing for multi-claimant (mass tort and class action) litigation. Other services include claims administration, single event lien resolution, probate, and bankruptcy coordination, release administration, medical records review, plaintiff fact sheet, and other intake/census preparation and management. ARCHER enables law firms to focus on their litigation while ensuring that critical pre-settlement and post-settlement administration documents, services, business analytics, and reporting are handled efficiently and effectively.