Health Systems Specialist (Regional Quality Improvement Coordinator)

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Duties

Serves as a resource to the respective Quality Improvement programs in the various Health Care Units in the assigned Region.

Participates in training appropriate Bureau of Prisons staff in the theory and practices of Quality Improvement.

Responsible for coordinating the overall Health Care Risk Management activities across the Region.

Responsible for providing expert advice to the Regional Health Services Administrator and coordinating with the Chief, Office of Quality Management in formulating relevant management control systems to be used by the affected institutions.

Assists each institution in developing local quality improvement programs, consistent with national policy and priorities.

Assists the institutions in conducting Mortality Reviews for all deaths which occur within the Region.

Responsible for maintaining a credentialing and privileging tracking system for use by the Region and the Health Services Division, especially the Medical Director.

Salary

• $88,621 - $115,213/year

Conditions of Employment

• U.S. Citizenship is Required.
• See Special Conditions of Employment Section.

Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

• 1. Meet CTAP or ICTAP eligibility criteria;
• 2. Be rated well-qualified for the position with a score of 85 or above based on scoring at least half of the total possible points for the vacancy KSAs or competencies; and
• 3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

NOTE: Applicants claiming CTAP/ICTAP eligibility must complete all assessment questions to be rated under the established ranking criteria.

Qualifications

To be considered for the position, you must meet the following qualification requirements.

Basic Requirements:

Education:

Undergraduate and Graduate Education: Major study - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR

Specialized Experience:

Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:

• Missions, organizations, programs, and requirements of health care delivery systems
• Regulations and standards of various regulatory and credentialing groups
• Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

OR

Special Provision for Inservice Placement:

Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:

• Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
• Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
• Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

AND

In addition to meeting the Basic Requirements, applicants must have the following:

Education:

There is no substitution of education for specialized experience.

OR

Experience:

You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular qualifications to successfully perform the duties of the position and must typically be in or related to the position to be filled.

Some examples of this qualifying experience are:

• Experience applying administrative management and leadership skills to ensure compliance and cooperation from correctional and health care management, supervisory, and line staff over a vast geographic area.
• Experience recommending solutions regarding the development, altering and implementation of policies and programs for the administration of a Quality Management program.
• Experience applying management and organizational principles and practices along with a thorough knowledge of planning, programming and budgeting regulations, guidelines and processes.
• Experience in Quality Assessment and Improvement techniques along with the ability to analyze and evaluate programs utilizing various methods.

AND

Selective Placement Factor:

Applicants applying for this position MUST also possess the following Selective Factor. In the event you do not possess the Selective Factor, you will be found ineligible for the position.

• The applicant must have experience working in an infection control program as it relates to: prevention of exposure to infectious diseases; administration of vaccinations; reduction in the transmission of infectious agents; containment of infectious outbreaks; and evaluation of infection control programs.

NOTE: Applicants must clearly address this experience in their resume to be found qualified.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

Education See Qualifications Section for education requirements, if applicable. ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here. Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty. Other Information In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution. The representative rate for this position is $97,485 per annum ($46.71 per hour). Special Conditions of Employment Section: The incumbent is subject to geographic relocation to meet the needs of the agency. Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks. All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm. The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees. Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required. The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence. Additional selections may be made if vacancies occur within the life of the certificate. Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed. DUTY LOCATION: TO BE DETERMINED DURING SELECTION - USP BIG SANDY, KY; FPC BRYAN, TX; FCI WASECA, MN; FCI EL RENO, OK; OR FCI LA TUNA, TX NOTE: Pay rates are based on Rest of the U.S. but could change depending on the location of the position. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct. the needs and interests of the agency. whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Exceptions may apply. See 5 CFR part 11. Required Documents

Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration.  If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc.  Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.

•  Veterans' Preference Documentation:
  • Failure to submit all required documents at the time of application will result in the loss of claimed preference eligibility.
  • DD-214: Veterans MUST provide a DD-214 demonstrating that they have been discharged or released from active duty under honorable conditions (i.e., the individual must have received either an honorable or general discharge).
  • SF-15: If you are a disabled veteran, a Purple Heart recipient, widow/widower of a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit:
    • A completed Standard Form (SF) 15, "Application for 10-Point Veteran Preference" AND all required documentation identified on the SF-15. 
    • NOTE: A Department of Veterans Affairs letter must contain the Veteran’s Name and Combined Service-Connected Evaluation. For a copy of the most current SF-15, Click Here.
  • If you are on active duty and expect to be discharged or released from active duty service within 120 days, you may submit a Certificate of Release or Discharge from Active Duty from the appropriate Branch Personnel Office containing the following information: (1) the military service dates including the expected discharge or release date; (2) and the character of service (must be an honorable or general discharge); and (3) any qualifying service/campaign/expeditionary medals.
• Resume: Resume (includes name and contact information) limited to 2 pages showing relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.)
• To receive credit for experience contained in an application, the experience must be documented:
  • Reflecting start date and end date in month/year format (MM/YYYY) AND
  • Include the number of hours worked per week.
• College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
  • NOTE:  If you are selected, official transcript(s) will be required prior to your first day.
• SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.

For more help, visit USAJOBS Help Center - What should I include in my resume?

We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

How to Apply

You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.

Limit your resume to 2 pages. If the only resume(s) received is/are longer than two pages, your application is ineligible for further consideration. Submission of a resume alone is not a complete application. This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.

We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. USAJOBS Help Center - How to add a resume to your profile

Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).

All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement. You MUST include the vacancy announcement number on your supporting documentation.

Supporting documentation for announcements with an application limitation MUST be uploaded the same day you apply, as these positions may close earlier than stated in the announcement.

Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.

If applicable see Notice for Preference Eligible Veterans Applicants. 

Contact for Assistance in Applying On-Line:
DOJ, Federal Bureau of Prisons
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, TX 75051
E-Mail: BOP-HRM-HRSC-ConsolidatedStaffingUnit-S@bop.gov
Phone: 972-352-4200

How do I Apply for this Position if I am a Military Spouse applying under the Special Hiring Authority?

Military Spouses who meet the requirement of Executive Order 13832 MUST include the vacancy announcement number on all supporting documentation, as well as the appointing authority used. For more information Click Here.

To be considered for this Special Hiring Authority, applicants must submit package to BOP-HRM-HRSC-ConsolidatedStaffingUnit-S@bop.gov.

• Submit a complete/detailed resume.
• Address selective factor, if required.
• Resume must contain all information listed in the Qualifications Section.
• Submit supporting documents (i.e. transcripts, certification, registration, and/or license, if applicable).

Your completed application packet must be submitted to the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time (EST), on the closing date of the vacancy announcement.  You must include the last four digits of your social security number and the vacancy announcement number on your application packet.  DO NOT SUBMIT AN APPLICATION ON-LINE.