GAL Program Specialist II
State of North Carolina See More Job Openings by This Employer
- Full Time
- $50,776 - $78,526/year
- Guilford County, NC
SALARY GRADE: Grade 17
The GAL Program Specialist II is the primary point of contact for the program with potential volunteers and community in Judicial District 24. The GAL Program Specialist II will provide administrative and office management support to the District Administrator and Program Supervisor staff in a Guardian ad Litem district program. This position will require travel to the Guilford County offices and High Point.
Responsibilities include, but are not limited to, the following:
- Respond to inquiries from potential volunteers. Process volunteer applications, including criminal, reference and other required checks.
- Create letters, reports, memos, newsletters and other office communications.
- May maintain online profiles for the program, including website, volunteer sites, and social media.
- Assist District Administrator in developing and implementing annual recruitment and training plans.
- Process volunteer appointment and release orders. Track case assignments and volunteer availability for additional case appointments.
- Notify volunteers of scheduled and impromptu reviews, conferences and hearings.
- May attend court hearings and compile notes on proceedings as requested.
- At the request of the District Administrator, schedule interviews, screen and interview potential volunteers, and check phone references.
- Under the direction of the District Administrator, support the work of volunteers on no more than 26 cases (depends on workload variables of district). If any of the assigned volunteers leave the cases, the cases will either be assigned to another volunteer or will be removed from the Program Specialist's caseload so that the Program Specialist can be successful in the majority of his/her essential duties which require presence in the office.
- Assist with duties as assigned by the District Administrator.
- $50,776 - $78,526/year
Knowledge, Skills and Abilities / Competencies
Knowledge of: office practices and procedures to organize and maintain the office; Microsoft Office and spreadsheet preparation for statistical reports; the Guardian ad Litem program as to is purpose, objectives and responsibilities to communicate the program to volunteers, the public, staff, and other professional personnel. Guardian ad Litem program regulations, policies and procedures; supervision techniques and practices; child neglect and abuse laws; adolescent development and behavior; family dynamics; the court process; community resources; GAL training material; and interviewing techniques.
Skills in: working with community volunteers.
Ability to: apply specific rules and regulations to process; maintain records and documents; gather and report statistical information; transcribe material into correct form and to use proper grammar, punctuation, and spelling; listen with tact and diplomacy; exercise sound judgment; effectively use computer software available to the office; supervise volunteers and evaluate their performance; provide guidance to volunteers in writing advocacy plans, reports to the court and making recommendations to the court in the best interest of children; provide creative leadership in recruiting, supervising, and maintaining volunteers, speak effectively in public; clearly express ideas orally and in writing, establish and maintain effective working relationships with others.
Bachelor's degree in a human services or criminal justice field and one year of experience in human services work in the area of social services, juvenile justice, or mental health; or an equivalent combination of education and experience.
Attach cover letter and résumé.
Your cover letter should describe how you effectively manage multiple tasks and deadlines.
Raleigh, North Carolina, 27603 How to Apply
INSTRUCTIONS:
Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.
Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.
It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.
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All NC Judicial Branch agencies are Equal Opportunity Employers.
The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
Charmaine J. Leeks
NC Administrative Office of the Courts
Human Resources Division
Benefits
Judicial Branch employees are eligible for the North Carolina State Government benefits package. The package consists of a comprehensive collection of benefit options including medical coverage, defined benefit retirement, supplemental retirement, flexible benefits, supplemental insurance, and other miscellaneous benefits.
Employees of the North Carolina Judicial Department have the opportunity to participate in an array of benefit offerings depending on employment status. The Benefits Eligibility Chart describes benefit eligibility by employment status.
