Office Support Specialist II Attorney General Division of Victim Services 2025-00982

• Paid annual and sick leave
• Paid holidays
• Retirement with employer contributions
• Deferred Compensation Plan with employer contributions
• Health insurance with an employer contribution toward premiums
• Insurance options for health, dental, life, vision, ambulance, and short and long-term disability
• Longevity pay

• Manage the day-to-day operation of assigned programs, projects, or functions between a variety of sources, as well as office maintenance and inventory.
• Process and maintain agency records; coordinate meetings, and appointments; make travel arrangements; maintain and update division website; receive and screen incoming calls and mail and routes to appropriate individuals.
• Prepare, type, and edit forms, contracts, action plans, legal documents, statutes, rules, and training and operation manuals; prepare documents for planning, strategic planning, action plans, conference planning, annual reports, federal grant reporting, fact sheets, and status reports.
• Provide information and referrals to victims and community advocates regarding agency programs and activities requiring extensive knowledge of agency operations and policies.
• Perform a variety of support tasks for the administration associated with the development, implementation, and representatives for Crime Victims' Compensation and Regional Program Management.
• Provide support in the development of outreach, research, and educational training materials; provide monthly updates to the website with information on training, conferences, and announcements.
• Provide support to the outreach coordinator on the design and formatting of brochures and other written materials for the individual segments of the division.
• Provide backup to the victim's 1-800 line; perform claim intake functions as a backup to the claims specialist; maintain court-generated revenue intake functions for internal accounting; maintain a mailing database.
• Assist with formatting and editing competitive grant applications and guidelines, grant review documentation, contracts, and spreadsheets; maintain subgrantee files and other necessary grant-related tasks.
• Collect and maintain information for the statistical database, which includes compiling and summarizing information for periodic administrative reports and preparing quarterly and year-end victim services statistical reports.

PREFERENCES: 


Preference is given to applicants with an associate's degree in business, plus three (3) years of progressive work experience in business/office communications or five (5) years of administrative support experience in a government office environment.


KNOWLEDGE: 

• Knowledge of office management, organizational methods, procedures, standards, practices, and etiquette.
• Knowledge of project management and preparation of complicated documents.
• Knowledge of inventory control, purchasing, travel, and fiscal procedures.  
• Knowledge of agency mission, goals, policies, and procedures. 
• Knowledge of computer applications, functions, and operations; proficiency in Microsoft Word and Excel; development of forms, databases, and spreadsheets.
• Skill in operating multiple computer software programs, i.e. Microsoft Word, Excel, and Email.
• Skill in operating general office machines, i.e. typewriters, copiers, calculators, and facsimiles.
• Skill in verbal and written communication; document creation and editing; spelling, grammar, and punctuation.
• Skill in interpersonal relations as applied to contacts with staff, agency officials, outside agency representatives, elected officials, legislators, and the general public. 
• Skill in prioritizing and organization of time and materials. 
• Ability to maintain confidentiality in all aspects of the work environment and work product.
• Ability to work independently to prioritize tasks, anticipate needs and problems, and make independent decisions to solve them.
• Ability to multitask and accurately complete duties and cope with unexpected interruptions while maintaining productivity.
• Ability to relate well with others even under pressure, learn new tasks, and gain new knowledge quickly and accurately.
• Ability to relate well and work cooperatively with others even under pressure, learn new tasks, and gain new knowledge quickly and accurately.

NOTES:

 

• FLSA: Non-Exempt
• Some Travel Required
• Successful applicants are required to pass a criminal background investigation

015-Attorney General's Office - Victim Services

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. 

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.