Information Technology Specialist

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to All U.S. Citizens and Nationals under 26-SDCA-12830368-DE.

Duties

If selected, you will serve as an Information Technology (IT) Specialist for the United States Attorney's Office for Southern District of California. You will be responsible for providing technical and analytical assistance involving three or more IT specialty areas which support the information management needs of the district. At the full performance level, typical work assignments will include:

• Maintaining network architecture and infrastructure, to include configuring and maintaining servers, hubs, routers, and switches;
• Planning and scheduling the installation of new or modified hardware, operating systems and applications software, working closely with customers to ensure seamless installation and minimizing installation problems;
• Managing accounts, network rights, and access to systems and equipment;
• Implementing policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data;
• Monitoring functionality, security, and integrity of internet services, as well as managing internet servers;
• Providing for customer training, including orientation for new users; and
• Assessing policy needs and developing policies to govern IT activities.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Salary

• $69,809 - $131,610/year

Conditions of Employment

• You must be a U.S. Citizen or National.
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation.
• You must be registered for Selective Service, if applicable.
• If selected, you may be required to complete a one year probationary period.
• Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
• You must meet all qualification and eligibility requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications

GS-9: To be eligible at the GS-9 level, you must meet at least ONE of the following conditions, as defined below: Specialized Experience OR Education.

Specialized Experience: One full year of specialized experience equivalent to the GS-7 level in Federal Service. Specialized experience is experience that equipped you with the competencies needed to perform the duties of the job. Qualifying experience must demonstrate possession of each of the following competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

Examples of specialized experience include: assisting with performing a variety of day-to-day operations and maintenance, troubleshooting, configuration, customer assistance, recovery and resolution of hardware and software problems; using network equipment such as routers and servers; and performing ongoing network monitoring and management.

Education: One of the following types of education in a related field (e.g., Information Science, Engineering, Computer Science): a Master's or equivalent graduate degree (such as an LL.B.); OR 2 full years of progressively higher graduate education leading to such a degree. This education must have been in one of the following fields OR must have provided a minimum of 24 semester hours in one or more of the following fields and must have required the development or adaptation of applications, systems, or networks: Computer Science, Engineering, Information Science, Information Systems Management, Mathematics, Operations Research, Statistics, or Technology Management.

GS-11: To be eligible at the GS-11 level, you must meet at least ONE of the following conditions as defined below: Specialized Experience OR Education.

Specialized Experience: One full year of specialized experience equivalent to the GS-9 level in Federal Service. Specialized experience is experience that equipped you with the competencies needed to perform the duties of the job. Qualifying experience must demonstrate possession of each of the following competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

Examples of specialized experience include: providing IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems; providing technical support services to coordinate teleconferences and distance learning activities; performing ongoing network monitoring and management; distributing and installing new or upgraded software to ensure customers receive current versions of supported software; designing, developing, testing, implementing, and managing internet and intranet websites; creating basic scripts or code using general knowledge of programming languages and tools; and participating in the testing and implementation of an organization's information security program.

Education: One of the following types of education in a related field (e.g., Information Science, Engineering, Computer Science): a Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher graduate education leading to such a degree. This education must have been in one of the following fields OR must have provided a minimum of 24 semester hours in one or more of the following fields and must have required the development or adaptation of applications, systems, or networks: Computer Science, Engineering, Information Science, Information Systems Management, Mathematics, Operations Research, Statistics, or Technology Management.

GS-12: To be eligible at the GS-12 level, you must possess at least one year of Specialized Experience equivalent to the GS-11 level in Federal Service.

Specialized Experience is experience that equipped you with the competencies needed to perform the duties of the job. Qualifying experience must demonstrate possession of each of the following competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

Examples of specialized experience include: maintaining network architecture and infrastructure; configuring and maintaining servers, hubs, routers, and switches; monitoring network capacity and performance; analyzing network traffic patterns and installing network software fixes, upgrades, and enhancements; resolving hardware/software interface and interoperability problems; designing, developing, testing, implementing, and managing internet and intranet websites; implementing policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data; implementing programs to ensure users are aware of, understand, and adhere to systems security policies and procedures; instituting a rigorous content management plan to provide users with appropriate information in an effective manner; and assessing and providing feedback on problematic trends and patterns in customer support requirements and providing recommendations to resolve cited problems.

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Education All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov OR Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation. Other Information Payment of relocation expenses will not be authorized. The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; life insurance; health benefits; and participation in the Federal Employees Retirement System. Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement. Special Employment Consideration - Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click on the links provided below . You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility. Noncompetitive Appointment Authorities Links: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/. Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Required Documents

To apply for this position, you must provide a complete Application Package, which includes:

- Required: Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).

- Required: Your resume cannot exceed two pages - you will be deemed ineligible and receive no further consideration if your resume exceeds two pages - see USAJOBS for formatting requirements. Include relevant employment history as outlined below for each job:

• Official position title (if Federal, include series/grade),
• Employer name and contact information,
• Start and end dates (for full consideration you must include month, day, and year),
• Indicate full-time or number of hours worked per week if part-time, and
• A list of duties performed and accomplishments.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

- Required if you meet qualifications based on education: An unofficial college transcript (Note: If you are selected for this position, an official transcript will be required prior to your first day.) and foreign education evaluation documentation, if applicable, as described under the "Qualifications" section of this vacancy announcement.

- Required if you are a current or former Federal employee: a recent copy of an SF-50, Notification of Personnel Action, showing title, series, grade, and full performance level (FPL); AND a copy of your most recent performance appraisal. Please note your SF-50 must include your FPL in the remark section (e.g., appointment, reassignment, promotion actions), pay adjustments and awards do not include this information so they are not acceptable.

- Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.

- Required, if applicable: VEOA documentation In order to verify your Veterans' Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable).

- If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, you must submit documentation to support your request, including the Reasonable Accommodation Request Form found at: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

- Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office by providing a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

• Position title;
• Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
• Agency; and
• Beginning and ending dates of appointment.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/05/2025 the closing date of the announcement to receive consideration. The application process is as follows:
1. To begin the application process, click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59PM (ET) on 12/05/2025.
4. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification.
5. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments.
Click here for Computer System Requirements
(https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements)
6. Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.

To preview the Assessment Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12830369

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire