Compliance Paralegal

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Summary:

The individual in this position will support the Compliance Department by drafting and reviewing various types of contracts, managing contract lifecycle process, and maintaining contract templates. In addition to contract support, the Compliance Paralegal will assist with broader compliance responsibilities, including monitoring and tracking legal and regulatory developments in the insurance and mortgage servicing industries, maintaining internal policy documentation, and supporting regulatory inquiries and audits. The ideal candidate will have experience in the mortgage servicing industry and a strong understanding of compliance obligations under federal and state laws and regulations.

Essential Duties and Functions: include the following.  Other duties may be assigned.

• Contract Review and Lifecycle Management
  • Draft, review, and track various types of agreements with third party vendors and client, including Service Agreements, SaaS Agreements, Non-Disclosure Agreements,
  • Manage contract lifecycle, including contract initiation, negotiation, completion, compliance, and termination.
• Compliance Research and Support
  • Conduct legal and regulatory research related to insurance, mortgage servicing, consumer protection, and compliance obligations
  • Stay updated on changes in relevant federal and state laws and mortgage servicing guidelines
  • Perform impact reviews and track implementation of changes to laws and regulations
  • Assist with internal and external audits and risk assessments
  • Assist in answering compliance related client and internal inquiries
• Assist in implementing and updating compliance policies, procedures, and training
• Assist with special projects and other department tasks
• Adhere to a set schedule

Competencies:

• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. 
• Quality control—the individual demonstrates accuracy, thoroughness, and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Safety and security—the individual observes safety and security procedures and uses equipment and materials properly

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required:

• Associate or Bachelor’s degree; Paralegal Certificate; CRCM
• 5+ years of compliance and contract management experience, preferably in insurance or mortgage servicing
• Strong knowledge of insurance and mortgage servicing laws and regulations, and FNMA/FHLM servicing.
• Excellent legal research, analytical, and writing skills
• Accurate record keeping with strict attention to detail
• Ability to work with minimum supervision in a busy department with competing priorities
• A self-starter, and ability to show initiative
• Proficient with MS Office- Specifically Word, Excel, and Power Point
• Ability to use discretion, exercise good judgment and resourcefulness, tact, diplomacy and maintain strict confidentiality

Physical Requirements Necessary on a Regular Basis:

• Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
• Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
• Vision sufficient for use of a computer monitor.
• Sedentary work. Ability to sit at a desk 7-8 hours per day.
• Worker not substantially exposed to adverse environmental conditions.

This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.

EEO Statement:

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants, including Veterans and those with disabilities.  

Pay Range

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.