Victim Advocate

The Victim Advocate is a position responsible for providing assistance to victims of crime.

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary. 

• Maintains and monitors victim caseload, enters and updates victim information/contacts.
• Notify victims regarding court proceedings.
• Provides direct services to victims of violent crime.
• Aids in the completion of various forms and documents.
• Prepares and sends information packets to victims; provides victims with detailed information concerning victim rights, the criminal justice process and sources of assistance.
• Performs administrative and personal service duties; notifies victims and witnesses as to case status/progress information; contacts victims regarding impending court dates.
• Trains, supervises and evaluates the work of interns.
• Accompanies victims to court.
• Assists victims or witnesses with crime related problems, performs need assessment with victims and witnesses to determine appropriate actions and/or referrals.
• Verifies need for restitution.
• Maintains accurate and confidential records of contacts with victims.
• Coordinates travel arrangements for victims and witnesses and transports victims and witnesses as needed.
• Assists with the coordination of activities for National Victims' Rights Week.
• Assists in the public education campaign of the office.
• Obtains and analyzes victim statistics.
• Assists the Victim-Witness Coordinator.
• Collaborates with other agencies/victim service providers to assist victims and witnesses.
• Performs related work as assigned.

A minimum of  a High School or GED equivalent – Bachelors degree preferred, with minimum of 5 years work experience performing high level administrative support duties, three (3) of which were in a legal or court setting. Required to possess and maintain a valid state driver’s license with an acceptable driving history.

• Proven knowledge of legal procedures, forms, documents and terminology, business letter writing, general office procedures and practices, and correct grammar/spelling.
• Proficiency in Microsoft Office products.
• Ability to handle confidential materials with discretion, research/compile data, establish communication and maintain working relationship with others, work independently, learn/understand new office procedures, prepare technical data.
• Demonstrate strong communication skills.
• Ability to maintain appropriate confidentiality and security of private information.
• Ability to work effectively with members of all levels within the organization as well as in public.
• Demonstrate the ability to achieve results on a timely basis.

If you have any problems submitting your applications, please contact the NeoGov Applicant Support free at 855-524-5627, 9:00 a.m. to 8:00 p.m. (ET).

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER